Back

Karen Radley Volkswagen

Woodbridge, VA

4.8
201 Reviews

14700 Jefferson Davis Hwy

Woodbridge, VA

22191

Directions

By Type

Showing 201 reviews

January 13, 2024

They treated me very well. Very satisfied with them. Very nice people. I would recommend them, More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 09, 2024

Make sure if you buy a CPO car from there it doesn't already have issues that will need to go to service for 23 days for and make sure they send the correct title to the DMV. If I had known 3 months ago More

by Andy_tapley
Trade-in Experience
Recommend Dealer
No
Employees Worked With
William Wallace
December 23, 2023

Customer service in the Service Department is outstanding. They are very professional. I will recommend them to others. More

by brusay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raya
December 23, 2023

The dealer continued to search for the exact vehicle to meet my specifications. The terms the put forth were exactly what they said. Excellent customer service. More

by San
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
December 22, 2023

The service department always does a great job. They do hound you for a review, which is annoying. More

by LSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
December 21, 2023

Excellent customer service, great salesperson and managers. The BEST car experience I’ve ever had, especially the ease of purchase. More

by Millie217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Sarikaya, Shannon Speelman, Minks Kamala, Lance Hopper
December 15, 2023

I have been coming here since 1997. The past service manager, Darrell McMillan, and now Rhea know who I am when I call. I feel I am getting quality personalized service. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
December 07, 2023

Great service from Paul and the service department here. They had my part and got me in on short notice. Plus the waiting area is very comfortable and I was able to keep working on my laptop while I waited. More

by AtlasMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
December 05, 2023

Buying my new Jetta at Karen Radley Volkswagen last week was the most straightforward car buying experience I’ve ever had. I truly appreciate the prompt, no-nonsense customer service provided by Shannon an More

by RVee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon and Alex
December 01, 2023

Best car buying experience I have ever had. Accurate quote given upfront, paperwork and vehicle ready when I showed up, courteous and respectful people in each position from sales to business More

by KBS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zurian, Lance, Eugene, Shannon
1
...