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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.7
1,464 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,464 reviews

May 11, 2024

Dan was amazing super helpful and friendly fastest service ever at a dealer the team was great thank you. More

by dimonique1
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
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May 10, 2024

Brittany is a hard working employee that will help you in anyway to get your dream car. More

by emilyf55
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

I live in Texas and there are some unique title requirements purchasing a vehicle in NC and licensing in TX. Brittany was able to take care of all the special requirements and get everything done More

by bpd409
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 11, 2024

Had excellent service from David Jakob and would highly recommend working with on any future car purchase. More

by Nick O
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seida Salkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jakab
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Apr 16, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Nick, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Keffer Chrysler Jeep Dodge and our customers. Hope to see you again soon! Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

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April 11, 2024

Great service thumbs up greatly appreciate it I would recommend them to friends for anybody More

by Quincy Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Carter
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Apr 16, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Quincy, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

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April 01, 2024

Great customer service! Always a pleasure coming into Keffer for new vehicle purchase. Richie, James, and Greg worked together to keep my trade in and new purchase in budget More

by AshleyH
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sajdak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Carter
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Apr 04, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for your review and business as a customer, Ashley. It is our goal to provide every one of our customers with the kind of excellent customer service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

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March 30, 2024

Keffer was very organized and easy to deal with. All employees were helpful and pleasant to deal with. More

by bholcombnc
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garabito, Richie Carter
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Apr 03, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

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March 22, 2024

Deon was very patient with me throughout the entire process of purchasing my Jeep. Deon is very knowledgeable about his job and so understanding! If you are looking for someone to work with while purch More

by ciara.grier
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for the nice review, Ciara! We really appreciate this feedback and I'll be certain to share your compliments with Deon. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

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March 18, 2024

Great service and no pressure sales team, and working with Finance was easy (thanks Cyndy). More

by Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyndy Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much, Lewis, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

Helpful
March 07, 2024

Hugo was great! ! Easy to talk to and really did the right thing when it came to the car detailing. I never felt pressured at all. We were able to come to a deal abou More

by kbefera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sajdak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Calderon
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Mar 12, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for taking the time to write such an excellent review for Hugo and Keffer Chrysler Jeep Dodge. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Sincerely, Rick Trinkl | General Manager | 980-304-1918

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