Keffer Chrysler Jeep Dodge Ram

Keffer Chrysler Jeep Dodge Ram
8214 E Independence Boulevard
Charlotte, North Carolina 28227

Sales: (704) 532-1050
Service: (877) 828-7252
Parts: (877) 522-3002

Manufacturers: Chrysler, Dodge, Jeep, Ram


Most Reviewed Employees
Julius Tindell Julius Tindell
Sales & Leasing Consultant
Willie Hailey Willie Hailey
Certified Sales Consultant
Mike Maus Mike Maus
Sales and Leasing Consultant
Matt Nicoll Matt Nicoll
certified sales
Joey Maus Joey Maus
Sales and Leasing Consultant
Brandon Melendez Brandon Melendez
Sales & Leasing Consultant
Matt Knight Matt Knight
certified team sales leader
Leo Nasralla Leo Nasralla
certified sales
Charles ( Coach ) Jones Charles ( Coach ) Jones
certified sales
Shaun Shore Shaun Shore
certified sales
Need a New Car?

Dealership Amenities
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines
After Hours Drop-Off
Express Service
Instant Financing
Shuttle Service

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 1:00 PM - 6:00 PM


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
131 Reviews
Keffer Chrysler Jeep Dodge Ram

Overall Score: 5 Star Rating4.7



About Keffer Chrysler Jeep Dodge Ram
Certified: Keffer Chrysler Jeep Dodge Ram
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Keffer Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Keffer Chrysler Jeep Dodge Ram
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.

Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".


Dreamerdad
5/18/2012 7:46:03 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Streng

My Review of Keffer Chrysler Jeep Dodge Ram:
Mike and Jonah and Frank are straight-ahead guys. I highly recommend them - they are fair and honorable, unlike another dealership on the NC/SC line who tried to bait and switch me!

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chuck09
5/9/2012 11:28:22 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Nicoll

My Review of Keffer Chrysler Jeep Dodge Ram:
We were very happy with the entire experience with the dealership, except the processing of the loan was overly extended. We not only bought one Jeep Cherokee but we also bought a second car the Chrysler 300S. Our sales person was very knowledgable and friendly. I would recommend Keffer to others.

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George Burris
5/8/2012 12:41:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Hailey

My Review of Keffer Chrysler Jeep Dodge Ram:
Excellent experience with the Keffer Dealership. My salesperson, Willie Hailey, was polite, professional, and very knowledgeable about the Keffer vehicles. Willie worked hard to get the best price available on the RAM truck I purchased. The sales manager and staff were hard working and did not pressure me in any way. They let the quality and great price of their Dodge Ram truck do the talking. I have and will keep referring Keffer Dodge to all my friends. Thanks again to all the staff and extra thanks to my sales consultant Willie Hailey.

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jboyce01
5/7/2012 4:47:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joey Maus

My Review of Keffer Chrysler Jeep Dodge Ram:
We loved working with Joey and we love our new 2012 Grand Cherokee! Joey was extremely knowledgeable and friendly. The financial folks, in particular Andy Bell, worked efficiently to get us into our new car quickly. We recommend Keffer to all our friends and family, and will definitely return when it's time to purchase our next car.

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RBrown1712
5/7/2012 9:55:02 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Hailey

My Review of Keffer Chrysler Jeep Dodge Ram:
I have been buying cars for many years,and working with Willie Hailey on the purchase of a Jeep Grand Cherokee was one of the most pleasurable experiences I have every had in purchasing a vehicle. My wife and I felt like we had known Willie for a long time. Very knowledgeable and was able to answer any questions we had. I would recommend Willie if you are considering purchasing in the near future.

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hey_denise
5/6/2012 2:08:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Hailey

My Review of Keffer Chrysler Jeep Dodge Ram:
The Keffer Chrysler Jeep Dodge Ram family provided me with great service. Would be willing to go back in the future and definitely will to recommend family and friends.

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unionjewel
5/5/2012 8:26:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Knight

My Review of Keffer Chrysler Jeep Dodge Ram:
Return customer. Matt very knowledgeable and helpful. He knew my purchase situation and matched me with the vehicle I wanted. All the electronics on the vehicle were setup and explained. I am very happy with my purchase decision. If you see a red Wrangler Unlimited...flash your lights...it may be me.

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wendarac
5/5/2012 6:19:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alma Dillon

My Review of Keffer Chrysler Jeep Dodge Ram:
Alma was extremely knowledgable and helpful. She was very nice. It was the most pleasurable experience I have ever had at a dealership. Would highly recommend to all my friends and family members.

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copswife
5/2/2012 4:39:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shaun Shore

My Review of Keffer Chrysler Jeep Dodge Ram:
The experience was wonderful. I got a new car at a great price and a great trade in value for my old car. Even the time took to purchase the car was reasonable

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ljoyner64
4/30/2012 2:14:41 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Hailey

My Review of Keffer Chrysler Jeep Dodge Ram:
I visited Keefer Jeep Dealership on Saturday with plans to only test drive various Jeep models. Previously, I had spent numerous hours on the Internet researching which SUV I wanted to purchase. I had narrowed my search down to three different SUVs. At the top of my list was the Jeep Liberty Jet. Upon arrival, we asked for Willie since he had sold a Jeep Patriot to my Husband a year ago for our 16 year old daughter. My husband and I had a great experience throughout the afternoon with Willie Hailey. He listened to what we were looking for and quickly got the keys for a test drive. We are the type of shoppers that do not like to "window shop". He explained in detail all the perks of the Jeep. He answered my numerous questions and never seemed bothered when another question came his way. After test driving the Jeep Liberty Jet, having the right answers to all my questions and considering the info that Willie shared with me----we were ready to talk about trading my car and purchasing this sporty 2012 White Jeep Liberty Jet. Willie never skipped a beat. He quickly got the numbers on paper and we came to an agreement. Later, we met with Angelo to sign all the paper work. Both, Willie and Angelo were professional and responsive to all of our requests. I especially liked their cheerfulness and effiency to get the deal completed. It was late Saturday afternoon,close to closing time and neither one of them acted bothered that they might have to stay late to finish the transaction. We finished with the financial part and Willie delivered my new SUV all clean and ready to go. I left Keefer Jeep Dealership very happy and driving my new sporty Jeep. I am glad that I came to this Dealership first, because of Willie's responses to my questions, I felt there was no need to consider the other two SUVs that were on my list. Lastly, Willie sent me the picture he took,(one with me standing beside my new purchase) and I emailed it to all my friends and family as soon as I got home. I really appreciated the picture and the whole shopping experience with Willie.

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