I test drove several vehicles and ultimately fell in love with a Chrysler 200. Mr. Hailey was extremely patient with my indecisiveness and worked vigorously seeing that all my needs were met. He exudes professionalism and went above and beyond making sure my car buying experience was pleasurable. I'm extremely grateful the level of customer service received at Keffer Chrysler, and wanted to personally thank him for my wonderful car buying experience. Ms. Windham

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Thank you Keffer Chrysler Jeep Dodge and Ram for the best experience ever. My husband is driving his dream truck a Ram 1500 with a HEMI and he could never be happier. Thank you Brandon for making the process so quick and simple. I'll see you soon for that new Grand Cherokee we talked about.

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I really had a great experience with Willie while purchasing my new 2014 Jeep Grand Cherokee. I went to the dealership being very particular of what I wanted and he consistently stayed very patient while working with me. He provided exceptional customer service and truly made my overall experience one to remember. I left the dealership happy and confident about my purchase and the price that I am paying. I recommend Willie to anyone who is looking for a great deal and experience. My daughter and I are very satisfied and I am sure that any other customer that works with Willie will be as well. Thanks!! April

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Since we purchased our new 2013 Ram 1500 we have had multiple reasons to use the dealership. Our salesman, Brandon Melendeze, acted as our contact to assist us. Brandon made calls on our behalf to ensure that we were satisfied. His knowledge of our vehicle and his experience with the auto industry was invaluable. He made himself easily accessible and always helped in a professional and pleasant manner.

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I had a wonderful experience dealing with Matt Knight. He was very helpful, friendly, and got us a great deal on a vehicle we were interested in. I was not sure what type of experience I was going to have due to past issues I have encountered with dealerships, but I couldn't be happier with the outcome. I would recommend this dealership to anyone and I will be returning for future purchases.

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My husband and I purchased a new vehicle from this dealership last night. Our Sales Professional Willie, was not only knowledgeable and friendly, but he asked all the right questions to help us determine the right choice for us. The entire process from start to finish was very quick. I am in the customer service field and service is important to me. I definitely got that at Keffer- thank you!

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I had a few bad experiences with this dealership after I purchased 2 new cars from Shaun Shore but Pierre Upshur and General Washington made it right! They didn't have anything to do with the purchase but Pierre went out of his way and cared enough to do whatever it took to make this a good experience for me. As much as I never want to give business to Keffer again, as long as Pierre and General Washington are there, they can sale me a car any day! Their customer service superceeded the rudeness and neglect I received from Keffer. They saved Keffer a customer, future customers and a complaint.

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We were very satisfied with the treatment we received at Keffer in Matthews, NC and would hightly recommend them to our friends and family members.

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pierre was extremely friendly and helpful. It was a pleasure to work with him. this is my 4th chrysler vehicle - and the first from Keffer...this is now my new dodge/jeep dealership!
My wife went in looking to get a new jeep...and Pierre was so great, we ended up trading both our vehicles towards 2 new jeeps/trucks!

i will def be going back to pierre on our next purchase.

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Worked 90% via email, came in, drove a couple models then spent 30 minutes on details. Both working via email and in person the experience was greatly appreciated.

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