I was referred by a friend to the dealership. They were very attentive and did not pressure me to buy; actually came back 2 times before I purchased a car. Great experience...I would definitely recommend them. Special "thanks" to Shaun, Kim and Mike...you made by husband's 60th birthday a dream come true!
"The Best from start to finish!"
- Deb Falk
Our experience was on the Internet we told General Washington what we wanted and in 24 hours we were driving home from the dealership in a 2016 Jeep Renegade Latitude. This was the most awesome experience for us. When they say you are now part of the family that is exactly how we felt. From the time we arrived at the dealership to the time we left we were treated with nothing but friendly, curtious and professional people. Not only was our trade-in value more than we thought but the rebates were even better. General Washington saved my husband and I over 8,000.00 dollars. If anyone asks where we purchased our jeep from you can bet I will send them to Keffer Dodge Jeep. Thanks to all the employee's there but especially to General Washington.
"2017 Grand Cherokee Summit"
I had been researching Jeep Grand Cherokees for almost a year and during that time I stopped by several dealerships not just in the Carolinas but also making quick trips to dealers around the country while I traveled on business. I must say that the service at Keffer Jeep ranks among the best, if not at the very top. After making a simple web-inquiry on an inventory model, I was promptly contacted by Krystle Hager. Unlike other sales people, she was not pushy or obnoxious. Any question I asked, Krystle responded to promptly and often exceeded my expectations. She helped me find exactly the 2017 Grand Cherokee I was searching for but I had a long business trip and couldn't close the deal for almost two weeks. I was worried the vehicle I wanted would be sold by the time I got back. Krystle worked with her team to make arrangements for me to hold the vehicle until I could come in and sign the paperwork. She put me in touch with Pierre (who is also a class act) and we negotiated the terms. It was a quick negotiation with Pierre giving me a great price off the bat so I wouldn't have to haggle -- and after all my research I was shocked that I got the purchase price I was targeting. After the price was settled, Krystle walked me through the purchase step-by-step, patiently answering all of my emails, texts and calls. We pretty much did the entire deal without having to step on the lot. Finally, when it came to actually picking-up my car, Krystle checked every detail including making sure the car was absolutely show-room ready for me to drive off the lot. She really made it the best, most stress-free car buying experience of my life. Trust me when I say that Krystle Hager is a women of high integrity, warm character and very knowledgeable about the line of vehicles she represents. With Krystle on your side, you're in good hands.