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Kelly Honda
Lynn, MA
1,396 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,396 reviews
March 25, 2019
Last minute fix As I was leaving work this afternoon I realized I had a flat tire. I was able to fill the tire long enough to make it to the service center. When I ar As I was leaving work this afternoon I realized I had a flat tire. I was able to fill the tire long enough to make it to the service center. When I arrived, to a clearly busy evening, I was greated promptly. I explained that I didn’t have an appointment and was traveling for work tomorrow morning. The technician I spoke with brought over the service manager to see if there was anything they could do. The team was able to squeeze me in SAME DAY. I’m so incredibly appreciative. I was nervous to drive so far on the highway with a questionable tire. Thank you for your kindness and professionalism. I wish I got the team members names so I could thank them personally. More
by C_sullivan8
Employees Worked With
Robert Batista
March 23, 2019
Amazing experience Everyone at this dealership is so nice and helpful . I recommend anyone and everyone to come here . DIFFENITLY ASK FOR BRIAN from the financial depart Everyone at this dealership is so nice and helpful . I recommend anyone and everyone to come here . DIFFENITLY ASK FOR BRIAN from the financial department . He is sooo amazing I’m am truly greatful for all his help and everything he has done for me . He works MAGIC into getting your dream car. Stop by you won’t regret it ! More
by Kiaragarcia22
March 12, 2019
Helpful, responive, professional First time I used Kelly Honda for my new, used CRV. Had a positive experience from start to finish. Will go there again. Robert, who was assigned as m First time I used Kelly Honda for my new, used CRV. Had a positive experience from start to finish. Will go there again. Robert, who was assigned as my service assistant was great. Thank you! More
by LJ
Employees Worked With
Robert Batista
March 08, 2019
I was content with the service This service department does a great job with their express service. I was in and out of there in 45 minutes! I think $60 for an oil change is a bit m This service department does a great job with their express service. I was in and out of there in 45 minutes! I think $60 for an oil change is a bit much! But other than that I was content with the service I received. More
by Bluridah
March 08, 2019
Car service done in timely manner Actually, oil chg and tire rotation and sticker was ready before I was told it wd be. Will always use Kelly Honda. Jonathan Lopez was courteous and e Actually, oil chg and tire rotation and sticker was ready before I was told it wd be. Will always use Kelly Honda. Jonathan Lopez was courteous and excellent More
by Writer
Employees Worked With
February 28, 2019
No credit and still got car Brian made sure I financed something I could afford he took time out to go through multiple banks to make sure it accommodated my budget Great experie Brian made sure I financed something I could afford he took time out to go through multiple banks to make sure it accommodated my budget Great experience More
by Roni P
Employees Worked With
Brian Philo
February 28, 2019
Loved Everything About it The customer service and the friendliness. They definitely helped me out a lot and gave me a good price that i got. Would definitely recommend this pl The customer service and the friendliness. They definitely helped me out a lot and gave me a good price that i got. Would definitely recommend this place to any friend of mines. More
by ErickHonda
Employees Worked With
Brian Philo, Kirill Zemlyansky
February 27, 2019
The service department I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communica I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communication is very important, and lastly speed of service is great but it’s more important to cover all customers concern and resolve all issues rather then saying “we don’t understand your concern” “that service isn’t avaible at the moment” I will not service my vehicle here anymore, I was in the market for an Si or even a Type R is the budget allowed but I will look at another Honda dealership because I can’t trust my vehicles in this service department. It’s just not worth the headache.... More
by Fabricio
Employees Worked With
Other Employees :
Rhonda Psomos, Ariel Vittini, Robert Batista, Joe Gerbino, Morgan Murphy, Devin Crayton, Steven Em, Krystal Gaudreau
February 22, 2019
Great service!!! Would recommend to everyone to go there. Nice people. Do all for your interest. It was fast and easy the process of getting a new car. Would recommend to everyone to go there. Nice people. Do all for your interest. It was fast and easy the process of getting a new car. More
by Liizrs
Employees Worked With
Brian Philo, Samantha Montanez
February 15, 2019
Not happy😩 I went in for an oil change and I wanted a fuse replaced. They did the oil change and engine and cabin filters replaced. They came out with a list of I went in for an oil change and I wanted a fuse replaced. They did the oil change and engine and cabin filters replaced. They came out with a list of things they recommended. I figured I better check before I did the whole list. I really wanted the fuse replaced because I couldn’t charge my phone. They wouldn’t do it without a electrical diagnosis fee of $142.00 and I had to leave the car. I just wanted a fuse replaced. They refused!!! I’ll go somewhere else More
by Nancy
Employees Worked With
Steven Em
