Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Kelly Nissan of Lynnfield - Service Center
Lynnfield, MA
390 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
390 Reviews of Kelly Nissan of Lynnfield - Service Center
Sort by
March 05, 2013
I go here for regular oil changes. He gives good suggestions and listens to my concerns. So far, I do not have any issues, friendly, helpful and professional staff. Recommend to others. suggestions and listens to my concerns. So far, I do not have any issues, friendly, helpful and professional staff. Recommend to others. More
by truth110
Helpful September 26, 2012
It was a horrible experience for me at the Kelly Nissan Lynnfield dealership on Friday 9/21/2012. I had an appointment at 7:30 AM for my auto service and also doing one service recall. I was the 3 car in t Lynnfield dealership on Friday 9/21/2012. I had an appointment at 7:30 AM for my auto service and also doing one service recall. I was the 3 car in the line before the shutters were pulled up 7:30 AM. A lady checked me in with the miles and then I was asked to go an check in at the desk where they assign to the service advisor. I waited for more than 20 minutes without being called for the service advisor. While I was seated I saw other customer (at least 6-7) checking in with the service advisor who were after me. When I inquired with the lady at the desk she told me that there are still 3 more people in front of me. I left the service without even getting my car serviced. They dealership didn't even contact me to check what was the problem. They called to apologize only when I raised a complaint with Nissan consumer. I would never go back to this dealership for any kind of service after such a treatment. More
by dipankar.dasgupta.3367
Employees Worked With
Susan DiStefano
July 12, 2012
Great service writer who is the best we've encountered in years. He truly is a subject matter expert - professional and knowledgeable of product, articulates himself very well. years. He truly is a subject matter expert - professional and knowledgeable of product, articulates himself very well. More
by Tombo123
Employees Worked With
May 29, 2012
I had posted a negative review as I had a problem with I had posted a negative review as I had a problem with things that were not being covered. My fiancee went back for a second time and Carl the fina I had posted a negative review as I had a problem with things that were not being covered. My fiancee went back for a second time and Carl the finance manager was extremely helpful as he spoke to many people who offered to do the work at a price that was fair for us and the dealership. While they did not haev to give us a break according to the strict rules. Carl went above what was necessary to save a long time customer. More
by brofriend
Employees Worked With
Carl Tagliamonte
November 30, 2011
I called for swervice on my vehicle they checked and saw there was a recall . Set the appointment and they delivered the car 30 minutes before it was promised there was a recall . Set the appointment and they delivered the car 30 minutes before it was promised More
by lo1sbb
Employees Worked With
jack tutty , Jack Tutty
November 19, 2011
I had problems with my 08 Nissan altima. I went to Kelly Nissan of lynnfield and Joe Tewksbury was the one who got me in and out without emptying my wallet or keeping me there all day. Since then, this deal Nissan of lynnfield and Joe Tewksbury was the one who got me in and out without emptying my wallet or keeping me there all day. Since then, this dealership is the only place I will go. Joe immediately made me feel comfortable and at ease when I was freaking out. He handled everything for me and now I know if I ever have trouble again, I know right where to go. Thanks Joe! More
by Macnlivy
Employees Worked With
Joe Tewksbury
November 09, 2011
Love my new car hate Massachusetts pot holes on 93. Service had me fixed up in no time! New rim new tire and coffee and snacks.my wallet didn't have much damage either lol. Thanks for everything. Service had me fixed up in no time! New rim new tire and coffee and snacks.my wallet didn't have much damage either lol. Thanks for everything. More
by cubeluva
Employees Worked With
bill i think
October 29, 2011
This was the best experience buying a car I have had. I have bought many cars from other dealerships but Kelly Nissan has been the easiest to deal with. The salesman, Corey, was very informative and profes have bought many cars from other dealerships but Kelly Nissan has been the easiest to deal with. The salesman, Corey, was very informative and professional. He was patient and cooperative with me. I would definitely recommend this dealership and will go back to buy my next car from Corey. More
by pioneers1
Employees Worked With
corey ragusa and mark davidson, Mark Davidson
June 14, 2011
In my 35 years of car ownership, I have never been more satisfied with a service advisor. Jack is the nicest, most pleasant, most honest person I have ever had the pleasure of dealing with. I know that h satisfied with a service advisor. Jack is the nicest, most pleasant, most honest person I have ever had the pleasure of dealing with. I know that he will give me the right advice and not try to sell me on service my car really doesn't need. He is never harried or gruff and always gives me his full attention. He is one in a million! More
by llacascia
Employees Worked With
Jack Tutty, Jack Tutty
February 05, 2010
Had an exhaust manifold on my Pathfinder replaced under warranty. Should be no charge,right! Wrong! When I went to pickup the vehicle I was handed an invoice for $69.00. WHAT. This is factory recall and sh warranty. Should be no charge,right! Wrong! When I went to pickup the vehicle I was handed an invoice for $69.00. WHAT. This is factory recall and should be covered. Well, not when the dealship can scam some money out of you. I refused to pay. The Manager refused to release the vehicle until the bill was paid. I had no choice but I was furious and will never return to this "Stealership" again. And I will do all I can to discourage anyone else from using this dealership for anything. In fact a friend was test driving a vehicle there and after I told him what had happened he bought a vehicle somewhere else. More
by rampage
Employees Worked With
Manager
