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Kemna Auto of Fort Dodge

Fort Dodge, IA

4.8
45 Reviews

10 S 25th St

Fort Dodge, IA

50501

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Showing 45 reviews

July 10, 2024

They did a great job! ! The service was fast and accurate. Thanks for the great service. More

by Shilobuddy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody
Jul 11, 2024 -

Kemna Auto of Fort Dodge responded

Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our fast and accurate service. If you need anything else, please don't hesitate to reach out. We appreciate your support!

April 01, 2024

Best car buying experience ever! All staff were friendly and very helpful. They explained everything to us. More

by terrya1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan, Shayla, Sarah
Apr 03, 2024 -

Kemna Auto of Fort Dodge responded

Thank you so much for your glowing review! We're thrilled to hear that you had the best car buying experience ever with us in the sales department. Providing exceptional service and ensuring your satisfaction is our top priority, and we're delighted that our team exceeded your expectations. It's wonderful to know that you found our staff friendly, helpful, and thorough in explaining everything to you. Your satisfaction means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with your new vehicle. Once again, thank you for choosing us and for your five-star rating. We look forward to serving you again in the future!

November 16, 2023

Unparalleled team. Everyone one of them from the owner Carey, Finance Sarah and Kimberly and salesman Michael, all made me feel like a rock-star. More

by justin.faiferlick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey, Sarah, Kimberly, Michael
Nov 17, 2023 -

Kemna Auto of Fort Dodge responded

Thank you so much for your amazing five-star rating and for sharing your wonderful experience with us Justin! Your feedback means the world to us. We're absolutely delighted to hear that our team, including Carey, Sarah, Kimberly, and Michael, made you feel like a rock-star during your visit. Providing exceptional service and making our customers feel special is what we aim for, and your satisfaction is our greatest reward. Your support and trust are highly valued, and we look forward to serving you with the same level of excellence in the future. If you ever have more feedback or if there's anything specific, you'd like to share, please don't hesitate to reach out. Once again, thank you for choosing us. Your positive feedback inspires us to continue striving for excellence in our services, and we can't wait to welcome you back as our valued customer.

October 22, 2023

Overall all of the staff were very courteous and showed me the items that needed replacing .. More

by aggimer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 23, 2023 -

Kemna Auto of Fort Dodge responded

Thank you for sharing your positive feedback and for awarding us a stellar 5-star rating! 🌟 We greatly appreciate your support and are delighted to hear about your experience in our Express lanes. It's fantastic to know that our staff provided courteous service and took the time to show you the items that needed replacing. We believe in transparency and keeping our customers informed about their vehicle's needs, and your feedback reaffirms our commitment to this approach. Your satisfaction is our top priority, and we're here to ensure that every visit to our Express lanes is a seamless and informative experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to serve you. Thank you for choosing us, and we look forward to welcoming you back during your next visit!

August 14, 2023

The staff was fantasic and easy to work with. They worked to find me exactly what I was looking for. Thanks for the great service Dylan and Ashley you made my experience as easy as it can get. More

by runyan.erin74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Drummond, Ashley Hiler, Eric Hippen
Aug 28, 2023 -

Kemna Auto of Fort Dodge responded

Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that you had a fantastic experience with our Sales team. Dylan and Ashley are thrilled to have been able to assist you in finding exactly what you were looking for. Making your experience smooth and enjoyable is our top priority, and we're glad we could meet your expectations. If there's anything else you need or any questions that come up, please don't hesitate to reach out. We're here to make things easy for you. Thanks again for choosing us for your automotive needs!

March 15, 2023

A great group of people to deal with and Shane Rolling was a great help in the purchase of my car. He is a pleasure to deal with and consider him a friend. Everyone was friendly and one of the gentleme More

by Sjauctions
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane and everyone in finance.
Aug 28, 2023 -

Kemna Auto of Fort Dodge responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Shane provided you with exceptional service and that you consider him a friend. Our team takes pride in providing outstanding customer service, and we're delighted that our service department also left a lasting impression on you. Thank you for choosing us for your car purchase, and we look forward to continuing to provide you with the same level of service in the future.

March 09, 2023

My car wasn't done when it was supposed to be and I got no call. I was then given a loaner on empty and I put $20 in it and all I got was a thank you instead of $20 off my bill. End of story. More

by horhey1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
February 01, 2023

Very helpful and knowledgeable. I asked them to help me with the ideas I wanted in a car & happily drove out with one. Bought my last new car 12 years ago from Kemna I think the ser More

by nlfife
Recommend Dealer
Yes
Employees Worked With
Tina Davis
Aug 28, 2023 -

Kemna Auto of Fort Dodge responded

Thank you for your positive feedback about your experience at Kemna with Tina! We're thrilled to hear that you found our staff knowledgeable and helpful, and that your overall experience has improved since your last visit. We appreciate your business and look forward to assisting you in the future.

October 17, 2022

Very good experience purchasing a new Buick. Salesman was Shane Rolling. The finance and paper work was Sarah Beilenfeld. Thanks for a good job well done. More

by ndeecollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Sarah.
January 19, 2022

Their customer service has been the best! The service department is also the best! Very helpful. More

by Encore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and Ashley in the service department 5 stars
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