Ken Ganley Ford Parma - Service Center

They are very kind and thoughtful. Always have a smile .I always fell important to them . Always have a smile .I always fell important to them . More

People and service are very good as to be expected. Price has gone up considerably though. Price has gone up considerably though. More

Friendly nice group of people serve was great car is running great I’m happy with all running great I’m happy with all More

They are kind and helpful in providing quote for new tires and explaining repair clearly tires and explaining repair clearly More

Very convenient mobile service right at my home! Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. More

The service representative was knowledgeable and answered all my questions. I really like the staff at this Ford location, that’s why I recently bought my 2nd new car from them. It’s always an enjoyable expe all my questions. I really like the staff at this Ford location, that’s why I recently bought my 2nd new car from them. It’s always an enjoyable experience here. More

Alicia was amazing and so helpful. She went above and beyond to make my experience as easy as possible. She went above and beyond to make my experience as easy as possible. More

I experienced an emergency situation with our dog transport van. Used the drop box to leave the keys. Dave in service called me the next day to let Me know the diagnosis. They found an additional is transport van. Used the drop box to leave the keys. Dave in service called me the next day to let Me know the diagnosis. They found an additional issue when tearing it apart. He kept me in the loop & quickly repaired it to get us back on the road! He is a nice guy & an asset to Your team/ More

Will never go back! I used my Ford credit card and Ganley has a policy to add 2% since I charged it. I loved there service department for the past 30 years, but will not I used my Ford credit card and Ganley has a policy to add 2% since I charged it. I loved there service department for the past 30 years, but will not go there to be charged extra! More

Picked up my Escape fixed it in a timely manner and returned it to my work. All of the staff I interacted with were very friendly and informative. Thanks Ken Ganley Ford Parma returned it to my work. All of the staff I interacted with were very friendly and informative. Thanks Ken Ganley Ford Parma More