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Ken Garff Hyundai Southtowne
Sandy, UT
345 Reviews
At Ken Garff Hyundai Southtowne
We Hear You
You might expect a car company’s top priority to be cars, but not at Ken Garff Hyundai Southtowne. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
October 15, 2012
Everytime i go to do service on my car tyler is really helpful and he definitely has great customer service and that is the reason why i will keep returning and also will mention this location to my frien helpful and he definitely has great customer service and that is the reason why i will keep returning and also will mention this location to my friends and family. More
by Michael82
Helpful October 09, 2012
We dealt for years with Jiffy Lube and I was always dissatisfied with their service. I was left with dripping oil after an oil change, new windsheild wipers that flew off as I drove out to head home, a dissatisfied with their service. I was left with dripping oil after an oil change, new windsheild wipers that flew off as I drove out to head home, and it's just never been good. I am so happy with the Riverton service crew. They are always happy and treat me with respect. I have never had any drips on my driveway after a service, and even the waiting area is nicer. I will not ever return to Jiffy Lube and I love my Hyundai and my personal service center. More
by pamelapoulson
Employees Worked With
Preston Jeppesen, Preston Jeppesen
October 08, 2012
I was very impressed with Darrell's helpfulness in buying a new car. He was very knowledgeable and brought up several facts about the car that were very useful in making my decision. He was very thorough a a new car. He was very knowledgeable and brought up several facts about the car that were very useful in making my decision. He was very thorough and was gave attention to my needs. More
by janica45
Employees Worked With
Darrell Yeates, Darrell Yeates
October 05, 2012
If you like taking 3 days to buy a car and being ignored by salesman this is the dealership for you!!! We went to look at a used car, but met with the finance department first. They took 4 hours to get us q by salesman this is the dealership for you!!! We went to look at a used car, but met with the finance department first. They took 4 hours to get us qualified (their slogan home of 15 minute pricing is a joke) and nobody updated us on the status. When we were shown a car, they didn't even ask what we were looking for and put us in something that was not a fit for our family. When we said no to that car they tried to get us to take it home for the night to change our minds! Then when we said we needed to go to get my husband to school the finance girl would not quit talking and let us out the door. We felt they didn't respect our time, but we set an appointment to come back the next day since we had already qualified for a loan. When we came back they had two cars to show us, but one was not a fit and the other was in the shop so again we spent all day there waiting to even test drive the car. When we mentioned we were going to leave to eat, they said they would buy us lunch and never did. Then when we test drove the car which they had said was in our price range--we loved it. We started the pricing game and they came back with payments DOUBLE what we had asked for! We were ready to leave and they brought in one of the finance guys (don't know his name) but he was arrogant and rude and said he was going to scare us into buying a car! This staff has no respect and does not follow through on promises. I love my new car, but I will never use this dealership again, nor would I recommend them to anyone. More
by camryforme
September 30, 2012
Just so you know, we bought our Hyundai Azera from Riverton Hyundai and have been very happy with the car. We take it to the dealership for all services. This website would not allow me to submit my Riverton Hyundai and have been very happy with the car. We take it to the dealership for all services. This website would not allow me to submit my review until I checked the box for "I am not associated with any dealership." My husband just began working as a salesman for Ken Garff Honda 3 months ago, but that has absolutely no bearing on my recent visit for services to my car. Dustin was very professional, polite, and helpful. Please do not disallow my review simply because of where my husband works. I want Dustin to get the credit he deserves. More
by debrasonntag
Employees Worked With
Dustin Stowe
September 26, 2012
Dustin is excellent at his job! We called late yesterday afternoon and they worked our car in first thing this morning.Our service was quick and accurate and his friendliness is outstanding! afternoon and they worked our car in first thing this morning.Our service was quick and accurate and his friendliness is outstanding! More
by Keifer
Employees Worked With
Dustin Stowe
September 25, 2012
Service was quick and accurate. Very friendly customer service. Car functioned a lot better once the work was completed. Was kept up to date on the progress of the repairs by phone. service. Car functioned a lot better once the work was completed. Was kept up to date on the progress of the repairs by phone. More
by dgreenland
Employees Worked With
Preston and Dustin, Preston Jeppesen, Dustin Stowe
September 23, 2012
Tyler Jones is the only Service Manager that I want to Tyler Jones is the only Service Manager that I want to work on my car. He is always friendly and always has a smile when I come in . He gets my worke Tyler Jones is the only Service Manager that I want to work on my car. He is always friendly and always has a smile when I come in . He gets my worked on as fast as possible. I take my car for Oil Changes and other services lights. Tyler Jones is a great person to have working for you. Thanks Tyler for all you do for me. Laura Roundy P.S Don't have facebook. More
by jroundy
Employees Worked With
Tyler Jones
September 23, 2012
I told him what I was looking for and in what price range and he showed me a couple cars that would work for me. He never tried to pressure me into anyone car. He let me choose for myself. He was very knowle and he showed me a couple cars that would work for me. He never tried to pressure me into anyone car. He let me choose for myself. He was very knowledgeable about all of the different cars and explained to me edgar a couple different terms were that I didnt know. Thank you fire all of your help! More
by pepsi.lascola
Employees Worked With
Darrell Yeates
September 21, 2012
Tyler was very courteous and quick to respond to scheduling and having the maintenance on my Sonata performed. I really appreciated the complementary car wash. Thanks! scheduling and having the maintenance on my Sonata performed. I really appreciated the complementary car wash. Thanks! More
by steve.olsen.7927
Employees Worked With
Tyler Jones
