Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Incredibly Satisfied I had initially become interested in this dealer for the 0% APR incentive offered on the 2015 Ford Fiesta. My sales associate, Frank, was extremely fr I had initially become interested in this dealer for the 0% APR incentive offered on the 2015 Ford Fiesta. My sales associate, Frank, was extremely friendly, knowledgeable, and genuine. I had previously visited a different dealer and was met with beyond unhelpful service, so Frank was seriously a breath of fresh air. I told him my needs and he and the business and sales staff worked hard to meet them as best as they could. My experience ended with me purchasing one of the Fiestas and I am very excited to have the car! Frank took the time to make sure I knew all of the features of the vehicle, even the details that most would pass up as "unimportant." If he did not know something, he eagerly sought out the answer. Everyone I dealt with at this dealership was fantastic and I am already trying to convince my boyfriend to check out their options! More
Great Overall Experience We were met by Ryan Kiffer who helped us each step of the way from the initial test drive to helping us find and ultimately purchase the perfect vehic We were met by Ryan Kiffer who helped us each step of the way from the initial test drive to helping us find and ultimately purchase the perfect vehicle for our needs. We were so impressed with how personable and friendly Ryan and the whole staff was. Ryan made us feel very comfortable with the whole process and even put cartoons on for our little girl while we finalized the paperwork. Thanks so much to everyone at Kenny Ross for the great experience! More
Fantastic experience Leased a 2016 Ford Fusion. Mark Pritchard, Chris Poliziani, and Joann Reilly were so friendly and the whole process took less than 1 hour. If you're l Leased a 2016 Ford Fusion. Mark Pritchard, Chris Poliziani, and Joann Reilly were so friendly and the whole process took less than 1 hour. If you're looking for a great deal, clean facility, and a friendly staff, this is the dealership to go to. GREAT JOB!! More
Excellent Traded in a 2000 Mustang Convertible and purchased a used 2012 Camaro. Transaction was quick and easy; everything was prepared ahead of time as I was Traded in a 2000 Mustang Convertible and purchased a used 2012 Camaro. Transaction was quick and easy; everything was prepared ahead of time as I was traveling from Westerville, Ohio to Pittsburgh to take delivery of the car. Sales Rep Bryan Ledbetter and F&I Rep Brent were very friendly and efficient. And I will be traveling back to Pittsburgh for my first free oil change! Their service makes it worth the trip. More
Great Dealership This dealership was very friendly and i would recommend for someone to get lease/finance a car from here. If you do decide to go there ask for the sa This dealership was very friendly and i would recommend for someone to get lease/finance a car from here. If you do decide to go there ask for the sales Rep Ryan Kiffer. He was very helpful and helped me pick up my lovely 2015 ford focus. Overall the dealership was great and he Ryan Kiffer was amazing. More
John Sobocinski I had the most pleasurable experience working with John on finding the perfect new car for my needs both personally and professionally. He was person I had the most pleasurable experience working with John on finding the perfect new car for my needs both personally and professionally. He was personable, patient and enthusiastic about the vehicles. I would highly recommend anyone to purchase a vehicle at Kenny Ross Ford South and rest assured your in good hands if you work with John. Thank you John and thank you Kenny Ross! More
Lied To Me and Wasted My Time, My Kids' Time Submitted an inquiry online for a 2015 Focus Sedan Titanium. Got a response via email from John Sobocinski. I explained that I had been to another de Submitted an inquiry online for a 2015 Focus Sedan Titanium. Got a response via email from John Sobocinski. I explained that I had been to another dealership (Moon Twp Ford) and wasn't able to get the car I wanted, so I hoped he could help me. I explained my situation in detail to him (negative equity on my trade in), I told him exactly what I needed in payment amount, etc. He told me "there are ways around that", assured me we could get a deal, and had me fill out the credit application...then he disappeared. I contacted him at least three times before I received a response, which just stated "he as able to get one bank to approve. And they are asking for $1000 down. So let me know when you can come in with the $1,000 down and you can have the Titanium you want!". That is all he said to me. I responded that I would like to come in that evening or the next, and he never responded. I stopped by the following evening with my kids in tow, the only time I was able to come in, and John wasn't there, but another salesman took over. He proceeded to inform me that the payments would be $600/month, which is over $200 more than what I had told John I needed. He got the finance manager to come over, and HE talked to me like I was a child, with an attitude like I was asking him to GIVE me the car for free (when in fact I was upfront with John from the beginning about what I could and could not do, money wise, and was led to believe it wouldn't be a problem BY HIM, not myself!). The finance manager couldn't have cared less, and basically behaved as though he didn't need the hassle of dealing with me anyway. I have never been jerked around, lied to and treated like dirt so much in my entire life. I would NEVER recommend this dealership to ANYONE. More
Excellent experience with a new Mustang Mark and Chris went above and beyond to find just the vehicle that I wanted with all of the options I was looking for - they were both extremely helpf Mark and Chris went above and beyond to find just the vehicle that I wanted with all of the options I was looking for - they were both extremely helpful and a pleasure to do business with. More
I had a wonderful salesman john sobocinski. Had a wonderful salesman and had a great experience. Everyone was very nice and helped me with complete professionalism. I found the vehicle on line a Had a wonderful salesman and had a great experience. Everyone was very nice and helped me with complete professionalism. I found the vehicle on line and which was on Friday and Monday it was mine :) very fast and efficient More
They made the car buying expericence stressless Ryan Kiffer approached me while I was looking around. I told him what I was looking for and about how much I was looking to pay a month. He was able Ryan Kiffer approached me while I was looking around. I told him what I was looking for and about how much I was looking to pay a month. He was able to get me a good deal done quick and smooth on the car I wanted. I would highly recommend going to see him. More