Kenny Ross Subaru

Fast, friendly and efficient! Great customer waiting area. Very convenient service hours really appreciate the video overview Great customer waiting area. Very convenient service hours really appreciate the video overview More

Service was on time and completed exactly the oil change, inspection and emissions test as discussed. inspection and emissions test as discussed. More

As soon as I arrived for my scheduled appointment, I was greeted and informed they would be with me shortly. I was pleased with the service desk and mechanic who worked on my car. Everyone was efficient a greeted and informed they would be with me shortly. I was pleased with the service desk and mechanic who worked on my car. Everyone was efficient and courteous. I am very pleased with this dealership. Steve and the rest of the team deserve recognition for a job well done. Others in the waiting room seemed to be pleased also. The beverages and snacks in the waiting room are an added bonus! More

Brandon was not very personable not friendly at all had no knowledge of the car I was buying just said o were a Subaru dealership. Lauren was friendlier but we couldn’t finish the paperwork the first day I no knowledge of the car I was buying just said o were a Subaru dealership. Lauren was friendlier but we couldn’t finish the paperwork the first day I came we made an appointment to come back for 1:45 after I told him we were on are way he caled back states it would be an hour wait we arrived waiting 3 hours before we could finish the paperwork we were left to sit in his office while he roamed around didn’t offer us anything. One gentleman I believe the sales manger came in the first night was extremely friendly and told us were we could get snacks and was just really nice. I feel like Brandon didn’t want to deal with me from the beginning wasn’t helpful didn’t make me feel welcome I only got the car I did bc I really wanted it or I would of went somewhere else. Your fiancé guy very nice kept conversation and was polite and understanding. If your showing someone a car atleast look into it know the details I looked everything up myself and I’m still learning the technology of it. I wouldn’t recommend a friend to come there unless buying a Subaru and NOT dealing with Brandon. More

Greg was very helpful and very knowledgeable in helping us navigate the financing of two vehicles one a conventional loan, the other a lease. We felt comfortable and well cared for in his hands. us navigate the financing of two vehicles one a conventional loan, the other a lease. We felt comfortable and well cared for in his hands. More

It was a pleasure to work with Christina throughout the process of purchasing my new vehicle. She was friendly and professional throughout. I had to call her a few days later with a question and she remain process of purchasing my new vehicle. She was friendly and professional throughout. I had to call her a few days later with a question and she remained very helpful. I appreciated her knowledge and professionalism. JB worked with us on getting a monthly payment that suited us. He also helped us with transferring my trade-in to my son-in-law. Everything worked out during this very stressful time. More

Ok my review is not all bad. But Ryan was amazing and answered all the questions I had. My problem was I had to come 4 times to purchase the car. Now one out of the 3 was on me. But Ryan was amazing and answered all the questions I had. My problem was I had to come 4 times to purchase the car. Now one out of the 3 was on me. The second visit I took the morning off (I arrived at 9 am saying we would be back in the morning to purchase) I knew car and we had set price just need to fill out the paperwork to buy the car. After waiting 3 hours I go and tell sales manager I need to be at work at 1230 he than tells me there is only one person there doing finances and the second one didn’t come in till after 1 pm. So I make arrangements to come in Saturday morning. To yet again try to complete the paper work and can’t because the systems went down. Now they let me take the car but with a dealer plates knowing I would come back to finish the paperwork. So I came back Monday (trip 4) to wait an hour to finally finish everything. Everyone was very friendly and really pleasant to talk to it just took a long time to actually get a car purchased. I get that somethings were out of their control, but a little bit of transparency would’ve been very welcomed. It was a frustrating 4 days. More

I was very satisfied with the service provided by the Subaru dealership and the very caring and thorough support by Mr. Hastings. He was able to describe what materials needed and the application of the Subaru dealership and the very caring and thorough support by Mr. Hastings. He was able to describe what materials needed and the application of the parts. He also met the deadline for the work on my Nissan. I have a problem with the Air Condtioner that seems to be assembled incorrectly and I would like to have the dealership to look at it. I will call tomorrow for an inspection. The cost was extremely high and the cost exceeded the quote More