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1,064 Reviews of Kia Downtown LA - Service Center
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Verified Customer
Helpful May 13, 2024
What a horrible place is it! ! It took two days to fixed a small issue. They didn't call even after the service was completed, so I called more than 5 times to check on myself, bu ! It took two days to fixed a small issue. They didn't call even after the service was completed, so I called more than 5 times to check on myself, but they kept not answering the phone or saying they would call back, but they didn't. In the end, it was already ready, but they didn't call, me so I had to use Uber for two days. There is no rental car or shuttle service here even if it takes more than 24 hours. Plus, It took two hours just to find the car from their parking lot, and the car came out without even solving the problem that I requested. My assistant didn't help me much as she was busy chatting with the other employees in front of me without helping. This space was narrow and crowded, and there was no proper service at all. More
by Gio
Employees Worked With
elizabeth(service center)
May 12, 2024
Catfish by Mike. .not happy. Got an oil change that I didn't need because I had just gotten one 2 weeks prior and he told me I needed it..not happy .not happy. Got an oil change that I didn't need because I had just gotten one 2 weeks prior and he told me I needed it..not happy More
by MRPRINCEDIXON
Employees Worked With
Mike, service area
May 10, 2024
It Took a while but didn’t mind waiting they always take care of me care of me More
by priscillaprieto11
Employees Worked With
Other Employees :
Arturo rios
May 10, 2024
Good service always nice people help you out they always check up on you when you are waiting for your car check up on you when you are waiting for your car More
by jesminmelendez
May 10, 2024
Misael was communicative and helpful. I appreciate his service. Very kind and geniune. I am still seeking the part number for a specific piece that Misael explained may be necessary. Woul I appreciate his service. Very kind and geniune. I am still seeking the part number for a specific piece that Misael explained may be necessary. Would it be possible to follow up on this? More
by GC
Employees Worked With
