Back

Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,038 Reviews

1,038 Reviews of Kia Downtown LA - Service Center

Sort by
May 04, 2024

Advisor was friendly and knowledgeable, gave clear explanations that made me feel at ease and satisfied More

by GABE85LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Great service with staff interested in helping you and ready to address the problem or do the maintenance. More

by jkamhis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian, Desiree
May 03, 2024

It just took awhile for us to get serviced when my appt was at 12:30 and got seen at 1:30. Other than the wait service was just fine. More

by TRMELONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
May 03, 2024

Appreciate Misael for the great service! He was kind and helped me ensure everything with my car appointment went well. More

by alejandrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
May 03, 2024

They are always very helpful, specially Desiree who helped me and she is really nice. More

by Lilia C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez, Steve
May 02, 2024

The service an the employees are so very help an was very courtesy toward the customer More

by N.TINISHA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 02, 2024

Excellent service. Professional and kind staff. Great communication. Friendly and eager to help and support More

by FCSTNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Customer service was great. I feel that they need to expand the service because it gets too busy. More

by bigrauljr
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Desiree R. and the Kia team were amazing as always. Great effective and friendly service More

by Gabriel Luigi Ceron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
May 01, 2024

Experience was good Julie Romero was very helpful and nice she deserves employee of the month ! More

by ericjenkins.244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Romero
1
...