The staff at Kia Mall Of Georgia was excellent!
I came to the dealership with a vehicle I had purchased from a small dealership just a few months ago. Unfortunately, that vehicle was not what they had represented and was problematic and unreliable. I had to get out of this car. Even though I knew I would be taking a loss, Robert Baptiste worked with me to get the highest price for my trade in and made suggestions for a new vehicle that would be affordable for me. We decided to go with the 2015 Kia Optima!
Holly Frankovich, my sales representative, was extremely knowledgeable about all of the vehicles available. She was able to educate me on all of the features, specifications and warranty options. Holly and Robert made the purchase of this car very easy and stress free. I felt like family.
I took delivery of the car after the store was officially closed so we weren't able to get the car cleaned up. The very next day, Holly drove to my office and picked up my new car to have it detailed. When she brought the car back to me, she had adjusted all of my radio settings for me! The car looks BEAUTIFUL! To me, that is true customer service!
I give my highest recommendation to Holly Frankovich, Robert Baptiste and the rest of the staff at Kia Mall of Georgia!
I Recommend This Dealer:
Holly Frankovich, Robert Baptiste
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