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Kia of Leesburg - Service Center

Leesburg, FL

4.7
1,909 Reviews

1,909 Reviews of Kia of Leesburg - Service Center

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June 10, 2024

The dealership's service department has treated my wife and I well. They communicate with us and help us to ensure we are doing the best for are cars. More

by hokiefann00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Woodyard
June 08, 2024

managers suck, service sucks, lack communication and lack knowledge. brought my car for a recall that’s supposed to take 6 hours max and it ended up taking 3 days. NO COMMUNICATION throughout the process More

by ISABELLEOLIVEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Whidden
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Clean, friendly, service rep very professional. Coffee great. Car was washed and returned very clean. Everything was explained in detail. More

by ANNEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destinee Fargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Danino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Whidden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel
June 07, 2024

I had a nail in my tire, Kia of Leesburg worked me in at 3:00 pm. Was there for about 45 minutes. Service was very good. More

by lgrande1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell
June 06, 2024

I wish they would have suggested to ride before I had to leave it and come all the way back then they said the wash it and didn’t plan b incase my car wasn’t going to be ready in time call me and tell me it More

by HILLBILLYS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan was kind but a text would have been nice
June 06, 2024

Everyone was very courteous and friendly. My service needs were explained thoroughly and service was performed satisfactorily. Very pleased with my experience. More

by SNSBLOT@yahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
June 05, 2024

Ryan Raghunauth was great as my service advisor. He was responsive and very professional and communicated quickly to my queries when I would call or text as I awaited completion of my service More

by MICHAEL@ZEALY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Raghunauth
June 03, 2024

We received very good service! While waiting, we were updated as to how things were coming along. More

by krobertnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Service tech overcharged for repairs by telling me I had to pay for diagnostics I. Addition to parts and labor. More

by chckbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Sands
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

The service manager Alan Woodyard is always very pleasant keeps me updated on the progress and explains everything. I always ask for him More

by Pietromonaco.ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
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