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Kia of North Austin

Austin, TX

4.8
1,884 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,884 reviews

June 18, 2024

Appointment was quickly scheduled. Everyone was very courteous. Daniel was my service rep and he was soo nice, explained extra charges, escorted me to my car, put my walker in the back More

by carjoe.1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 18, 2024 -

Kia of North Austin responded

Thank you for your five-star review of Kia of North Austin! We're delighted to hear that Daniel and the team provided such courteous and thorough service. We look forward to serving you again in the future. Safe travels!

June 16, 2024

Nice venue and good customer service. I was impressed by how everyone was cordial and seemed to enjoy working there. More

by Eolivares4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Choe sales consultant was excellent and very professional.
Jun 17, 2024 -

Kia of North Austin responded

We're delighted to hear you enjoyed the venue and customer service at Kia of North Austin! It's great to know our team's positive attitude made an impression. Thank you for sharing your experience!

June 15, 2024

Will’s listened to what I wanted and needed for my daughter. He delivered! Ask for Will’s! More

by gayden.will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Kia of North Austin responded

Thank you for your feedback! We're thrilled to hear that Wills listened to your needs and delivered exactly what you wanted for your daughter. We'll make sure he knows how much you appreciate his assistance. If there's anything else you need, feel free to reach out.

June 15, 2024

The process of purchasing a new car can be daunting, but Hannah Brusseau and the finance staff made it easy and stress-free. Hannah was great—very patient and never rushed the process. She listened to my n More

by shelliecarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Kia of North Austin responded

Shellie, we're delighted to hear that Hannah and the team at Kia of North Austin made your car-buying experience smooth and enjoyable. Thank you for choosing us again; we appreciate your loyalty! Enjoy your new ride!

June 15, 2024

The process of purchasing a new car can be daunting, but Hannah Brusseau and the finance staff made it easy and stress-free. Hannah was great—very patient and never rushed the process. She listened to my n More

by shelliecarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Kia of North Austin responded

Shellie, we're delighted to hear that Hannah and our team at Kia of North Austin made your car-buying experience smooth and stress-free. Thank you for choosing us again! Enjoy your new ride!

June 14, 2024

Advisor was friendly and courteous. Went out of his way to help me with issue unrelated to appointment. He was very prompt and answered all of my questions. Everyone I saw was smiling. More

by Jbmayb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service advisor. Payment desk.
Jun 17, 2024 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin provided you with such a positive experience. Thank you for sharing your feedback!

June 13, 2024

If you need a vehicle quick go visit Sydney at Kia of North Austin! I'm a mom of 3 and I got rear ended in my minivan and for other contributing factors it was time for a new vehicle. It was the first ti More

by Nicole.eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Kia of North Austin responded

Nicole, we're delighted to hear that Sydney and Richard made your experience at Kia of North Austin enjoyable and seamless. Enjoy your new 2024 Blue Kia Telluride!

June 13, 2024

Service department is top notch. Friendly and professional. All of my service work is done here More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga/Service Department
Jun 14, 2024 -

Kia of North Austin responded

Thank you for your feedback! We're glad to hear that you find our service department at Kia of North Austin to be top-notch. Our team strives to be friendly and professional, and we're honored that you choose us for all your service needs. We look forward to continuing to serve you!

June 13, 2024

Carlos Areizaga helped me as soon as I walked in. He was extremely busy but took the time to answer all of my questions. He's very polite and knowledgeable More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He's the only person I worked with
Jun 14, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad Carlos was able to assist you so well at Kia of North Austin. We appreciate the feedback and hope to see you again soon!

June 12, 2024

My salesperson, Hannah Brusseau, made this my easiest car buying experience ever! She kept me informed so I would know what the next step would be. Hannah was very professional and helpful. More

by marycivello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Kia of North Austin responded

Mary, we're delighted to hear that Hannah made your car buying experience so smooth at Kia of North Austin. Thank you for sharing your positive feedback!

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