Kia of North Austin

Andre was fantastic and took very good care of me. I changed my mind on vehicles so the had to take me for 2 test drives / 2 different vehicles. Brave soul! :) He had very good knowledge of the veh changed my mind on vehicles so the had to take me for 2 test drives / 2 different vehicles. Brave soul! :) He had very good knowledge of the vehicle he was selling and he was a very nice guy. Explained everything. Finance guy was Alex and he was excellent at what he does. Very proficient [and quick] in generating the computerized paperwork. He had a very nice personality with a smile on his face. He also had good knowledge of the insurance / warranty products which were available or were provided. Between the both of them - I've had the best car buying experience there at Capitol Kia. Jason, the manager was who initially talked me into going there to buy my 2nd vehicle. More

Probably the best car buying experience I've ever had. Major was very knowlegable about his product. He was attentive and incredibly helpful. Ben in finance was throuough and effecient. We left the Capita Major was very knowlegable about his product. He was attentive and incredibly helpful. Ben in finance was throuough and effecient. We left the Capital Kia lot exactly 2 hours from the time we arrived. Thanks guys for everything! More

This is by far the best experience I've had purchasing a new vehicle. I did some research and knew exactly the model and trim we wanted. Our salesman, Vance, made sure we went over all of the Sorento's de new vehicle. I did some research and knew exactly the model and trim we wanted. Our salesman, Vance, made sure we went over all of the Sorento's details with us. There was no back and forth games. I made a reasonable offer and it was accepted by Stever, the manager. With the rebates at the time, it came out several thousands below invoice. Brian, the finance guy, even made sure I qualified for a rebate I didn't even think I qualified for. I drove out with a brand knew 2011 Kia Sorento in less than 2 hours. I will definitely buy from these guys again. More

I have owned numerous vehicles of all makes and models and I had to finally break down and make the decision to buy another vehicle due to gas prices and I am so happy that I stopped at Capitol Kia in Aus and I had to finally break down and make the decision to buy another vehicle due to gas prices and I am so happy that I stopped at Capitol Kia in Austin, Texas! First and Foremost the customer service was outstanding and this was the easiest purchasing process that I have ever had! Everyone from the receptionist to the greatest sales person ever (Major Bursey) to Finance was outstanding! I would recommend this dealership and vehicle to everyone! I will definatley be back to buy my next vehicle! Thank You to all the staff at Capitol Kia for your kindness and professionalism, your rate number ONE in my book! I wish you a great future with your business! More

This was the best car buying experience I have had! I will definitely be buying my next car from Capitol and will recommend everyone I know to buy their next car there as well. I only had a couple of ho will definitely be buying my next car from Capitol and will recommend everyone I know to buy their next car there as well. I only had a couple of hours off of work this morning and wanted to test drive the Kia Soul. When I arrived Ben happened to be walking out of the building. He took the time to ask what I wanted in a vehicle and showed me more than one option that suited my wants and needs. He showed me all the features of the 2 vehicles I was looking at including safety features that I was very impressed with. I have purchased 3 other cars and no one has taken the time to do this with me. Then it came down to color. Once I decided on the color, I let Ben know that I had somewhere to be, but he made it all happen so quickly and without me feeling like I was being rushed into a deal. During the process he sat down and walked me through each step and made sure that I understood everything that was going on. The financing guys were awesome! They were friendly and once again explained everything to me but did not take their ever long time like some dealers do. I love that I did not have to sit around and wait just to sit around and wait some more. I feel like I was treated like I mattered to them all and that's a great car buying experience! I am now the proud owner of a Denim Blue Soul with all the features!!!! More

It was a very good experience. We had very little stress and everyone there was so accomomdating and friendly. I don't have two-hundred-and-fifty characters to say about this experience; I pretty much answ and everyone there was so accomomdating and friendly. I don't have two-hundred-and-fifty characters to say about this experience; I pretty much answered it all in the one - to - five category. More

I absolutely will never recommend this dealer to anyone. After purchasing my 2011 Kia Soul, prior to leaving the lot, I discovered a scratch and missing paint on the bumper. My salesman, Levi, assured me i After purchasing my 2011 Kia Soul, prior to leaving the lot, I discovered a scratch and missing paint on the bumper. My salesman, Levi, assured me it would be fixed or replaced the next day and I would get a loaner. LIAR! No loaner car, out 80 bucks on a rental. When my car was finally fixed a week and half later, it was returned to me filthy with the driver's floor mat ruined and white buffing compound all in the textured black are of the bumper. Shoddy work, crappy customer service. EPIC FAIL CAPITOL KIA!! More

First, the car I bought was scratched, which I didn't notice until we were putting the drive out tags on it. My salesman, Levi, promised to fix it or replace it the next day and provide a loaner car. Th notice until we were putting the drive out tags on it. My salesman, Levi, promised to fix it or replace it the next day and provide a loaner car. That's when the run around started. They pushed me from the next day to a week later. Then they did not provide a loaner but made me get a rental (which they covered), but I had to front a deposit, additional rental insurance and extra fuel since they put me in a Dodge Caravan! My daily commute is over 80 miles. Then, I attempted to call today, Thursday to check on my car since I was assured it would be fixed today. Again, my salesman, Levi, assured me it was a quick fix and I would have my car today. I was told to call him around lunch time. I call at the appointed time and I ask for service. No answer. I call back and ask for Levi and I'm told he's off today. Nice! I ask for service yet again and no answer, again. I call back and ask to speak to a manager at which point I'm told (in a rude huffy manner) that the receptionist cannot page anyone because they are filming a commercial. I end up having to drive all the way to the dealer to find out that my car is not ready and will not be ready until tomorrow. I'm met with a smug, cocky and uncaring attitude when I express my frustration over the inconvenience they are causing me. It's been nothing but a hassle to deal with them ever since I signed on the dotted line. Their attitude is terrible. I don't want their free stuff; oil changes and detailings are going to get me my free time back. I want them to do what they say they will in the manner they agree upon. Don't tell a customer one thing and then say sorry that's not happening. That is unacceptable! I regret 100% purchasing my vehicle from them and I will make it my hobby for as long as I own this car to tell everyone I meet how terrible Capitol Kia's customer service really is! They are liars and shouldn't be trusted with your business or your money! More

Purchased my last car there and was treaded very well by everyone there. Looking forward to buying my next car there. The pricing was very reasonable, we also purchased a car for my daughter there and expec everyone there. Looking forward to buying my next car there. The pricing was very reasonable, we also purchased a car for my daughter there and expect to purchase one for my wife very soon. Can't wait to deal with Capital KIA. More

Got a great deal on a used Ford F-150 truck got it for a great price much lower than I was expecting to pay. No high pressure sales at all salesmen were friendly and helpful. Nothing bad, had a great experi great price much lower than I was expecting to pay. No high pressure sales at all salesmen were friendly and helpful. Nothing bad, had a great experience would recommend this dealership to anyone. More