Kimberly Car City

Wonderful experience! Randy was an awesome person. He was not pushy or did he keep.calling or emailing us. I would recommend this no pressure dealership to anyone! Randy was an awesome person. He was not pushy or did he keep.calling or emailing us. I would recommend this no pressure dealership to anyone! More

Awesome experience very accommodating got the van that I wanted the staff was great Scott Steave and Jim and Logan We’re great I definitely will be shopping here in the very accommodating got the van that I wanted the staff was great Scott Steave and Jim and Logan We’re great I definitely will be shopping here in the future More

Just bought an suv from Kimberly My salesman was Scott Gwinn. I have purchased 10 to 15 vehicles from him over the years. I have followed Scott from every dealership he has been. He i My salesman was Scott Gwinn. I have purchased 10 to 15 vehicles from him over the years. I have followed Scott from every dealership he has been. He is a great guy and salesman. I have always had a great experience when dealing with Scott. He will go out of his way to help you. The entire time I was at Kimberly Car City everyone I dealt with was fantastic. I want to thank Scott, Logan, Jason and Brent for everything they did for me today. More

Tyler Simpson was courteous and professional. He was knowledgeable and was able to answer all of our questions. If he did not know the answer, he took the time was courteous and professional. He was knowledgeable and was able to answer all of our questions. If he did not know the answer, he took the time to find out. We would definitely recommend him to anyone interested in buying a new vehicle. More

Amazing Staff We recently purchased a jeep through Kimberly car city. Jason, Randy and Brandon all made the process easier than I could ever imagine. They were so q We recently purchased a jeep through Kimberly car city. Jason, Randy and Brandon all made the process easier than I could ever imagine. They were so quick to respond and worked above and beyond to get us exactly what we wanted. We are so happy with our experience and our new purchase!! Thank you all!! More

5th family vehicle I HAVE IN RECENT YEARS BOUGHT 3 VEHICLES AND TOOK MY DAUGHTER AND SON IN LAW FOR ONE. THE SALES WENT SMOOTHLY AND THE SERVICE HAS BEEN GREAT! HIGHLY I HAVE IN RECENT YEARS BOUGHT 3 VEHICLES AND TOOK MY DAUGHTER AND SON IN LAW FOR ONE. THE SALES WENT SMOOTHLY AND THE SERVICE HAS BEEN GREAT! HIGHLY RECOMMEND. I WORK WITH RANDY LABARGE IN SALES ON WEST KIMBERLY. More

Mislead by Extended Warranty I purchased a New Jeep Renegade 3 months ago and purchased the extended warranty. 2 weeks ago I brought Jeep to service department because a small pie I purchased a New Jeep Renegade 3 months ago and purchased the extended warranty. 2 weeks ago I brought Jeep to service department because a small piece of the grill on the front bottom fell off. The screws were still attached and the grill sits back from the bumper. Service Dept. had to take pictures to see if my warranty covered the piece and labor. First of all when I purchased the extended warranty they told me this covered my Jeep bumper to bumper. Anyway they rejected the picture and are telling me I need to pay to have this fixed. They said I must of hit something! Why would the screws still be attached and the bumper would of been dented if I hit something. Plus I had to call twice to get a answer from them, they never called me back. So I advise people not to buy extended warranty! Plus the Service Department was not prompt on returning my call. Very UNHAPPY Customer!!! More

Terrible Service Center Took my Dodge Ram 1500 here to get my drivers side axle replaced. They wanted an initial $150 service charge approved just to look at my truck. When Took my Dodge Ram 1500 here to get my drivers side axle replaced. They wanted an initial $150 service charge approved just to look at my truck. When I asked why I was told it was because their technicians are all Mopar certified and have 40 years of experience and have all their own tools and stuff. So it's basically a security charge in case I decide to take my truck somewhere else (even though I had to get it towed there.) About $800 and 2 weeks later I finally got my truck back. I go to drive it the next day and about 5 miles later my truck starts making a grinding noise. I get out to see the axle coming apart already. I called the service center and they wouldn't cover a tow truck to get my truck back to the shop. So I slowly drive my truck back to the dealership and when I get there they claim they don't have a loaner car for me. There was also no shuttle service or anything offered and I had to call a friend to come pick me up and take me home. They call me later and tell me that the drivers side AND passenger side axles are coming apart now and they will have to replace both of them. So I go back in 2 days later when they finally have a loaner car available (which was covered in dirt, sprinkles, and candy wrappers inside) and I asked to get an estimate on a few other things since I figured I wouldn't have my truck for a few weeks again. Five days later I finally got an estimate emailed to me. They wanted $250.00 to replace a leaky valve stem in my tire...... This is a $30 job anywhere else. They also wanted $270.00 just in parts for the ball joints which can be bought online anywhere for about $60. I called them back and said forget about the estimates, just take care of the axles. Two weeks later I just got my truck back again and when I drove it home I noticed they left my hood unlatched. These are the little things that shouldn't happen from a professional dealer with Mopar certified technicians. It has passed the 5 mile test this time but we'll see how long the axles last. More

Great car buying experience! Our client associate, Patrick, is wonderful. Very professional while taking the time to get to know his clients wants and needs in a vehicle. Extre Our client associate, Patrick, is wonderful. Very professional while taking the time to get to know his clients wants and needs in a vehicle. Extremely knowledgeable about the BMW line of vehicles down to options available on which models, engine performance, electronics, you name it, he can answer the question. He makes the car buying process very enjoyable. This is our second purchase and definitely not our last from Kimberly. Their service department is great as well. More

Holy Cow!! If your looking for a vehicle and want to make it a stress free experience, look up Patrick. Once you let him know what you are looking for, he makes If your looking for a vehicle and want to make it a stress free experience, look up Patrick. Once you let him know what you are looking for, he makes it happen. I would recommend Patrick Grijalva to anyone! More