Clean waiting room, friendly employees and plenty of coffee. Bad thing : can't make an appt for bumper to bumper inspection, which includes tire rotation and oil change. Everything took about 2 1/2 hours. Car sat on lot at least a half an hour before they took it back. Otherwise, all good.
Staff was very friendly and professional. The waiting area is one of the nicest around. I was in for "The Works". I was the 2nd in line and it took about an hour and a half which seemed a little long but I'd rather them be thorough than rush you out and miss something.