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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,000 Reviews

1,000 Reviews of Klaben Ford Lincoln of Warren - Service Center

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June 19, 2024

Initially diagnosed an issue with my vehicle I was not aware of. Ordered the replacement parts and set up an appointment to complete the repair. Made sure I had transportation and completed the repair suc More

by Larry.Prox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry
June 19, 2024

Excellent service. They make it quick and easy with no hassle. the absolute best in the area More

by Hanna2398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Just love Jim Maloney. Could not be happier with our choice of dealership. He is so helpful and really cares for his customers. Certainly will recommend your business. Jus More

by zzz0000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Always a pleasure dealing with John. He is knowledgeable and makes sure the work gets done correctly. More

by JAG64JI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Service staff was professional and courteous! Thanks for the work! We will be back again! More

by maxima000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Siefert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

The Klaben team is always very helpful,accomodating and shows great concern for their customers. I have purchased several cars from this particular dealership. More

by HAM3478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Scott Burk is the greatest! Very knowledgeable with great communication! Will always return thanks to him and will always refer. More

by Tyler P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I had a spare on my front tire I ordered 2 tires and an oil change. my wait was 1 1/2 hours but when they brought my car my driver side window was cracked all thee way across and my spare was just put in m More

by TEJ2817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Renier
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Klaben Ford Lincoln of Warren responded

Hi Tamara, We sincerely apologize for the poor experience you described. We recognize the inconvenience of having to bring your vehicle back for the window repair. Per our conversation, we did not put the spare back in it's compartment because we did not want to displace your personal belongings. We would be happy to mount the spare in it's compartment, at your convenience, whenever the cargo area of your vehicle is clear. Feel free to call me directly whenever it works for you and we will mount the spare while you wait. Again, we're sorry your last visit resulted in a bad experience. Thank You. John Renier, Service Advisor (330)369-4444 Ext 172

May 22, 2024

Picked up my truck and returned it with no issues. They communicated the pickup and drop off very well. More

by MGAMBILL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Service was fast and efficient. Service tech was professional and polite. I will be coming back. More

by Ghardin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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