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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,715 Reviews

4,715 Reviews of Klaben Ford Lincoln - Service Center

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August 08, 2013

Mike is wonderful! He has taken such good care of our vehicles and gives us great service at Klaben. He is a true asset to your service dept. More

by Lwolowiecki
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 02, 2013

Joe French - Service Advisor, provided exceptional assistance in scheduling my vehicle for service. He was very thorough in explaining the work performed and contacted me promptly to advise when servi More

by JCampo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 02, 2013

Joe French has always been an awesome service man for us! We've been coming to Klaben Service many years, for many vehicles. Our Salesman Bob Paytas should be commended for his awesome work and help over th More

by TTFox55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Paytas
May 28, 2013

though I do have all my fords serviced by Klaben Mike is a great advisor always fair and never sugar coats it. I also maintain a 1938 American LaFrance fire engine when it came time to do brakes and other i More

by firegav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 24, 2013

I have been a Ford and Lincoln customer for many years. Two years ago when I purchased a new Lincoln Mona Crooks became my Service Advisor. I have never had a better service experience than those I have h More

by jimkruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2013

I have been coming to Klaben for service on my Ford Flex for 3 years now and Mike Brandvold has taken excellent care of my vehicle. He is friendly and I receive excellent customer service every time I visi More

by julielazor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 18, 2013

I came in for my basic service. and was talking to mona about some sounds I was hearing she sent it back to a tech. he found the problem fast. then mona and the tech mike explained what should be done .sh More

by ron999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2013

We have taken our 2011 Lincoln MKX in to Klaben for routine maintenance and necessary improvements/upgrades for the (HORRIBLE) navigation system for the past two years. Mike Brandvold has gone out of More

by L1NCOLN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 10, 2013

WE HAVE BEEN DEALING WITH kLABEN SINCE THE MID '90'S AND HAVE ALWAYS BEEN COMPLETELY SATISFIED. MIKE IS A GREAT SERVICE REP. ALWAYS EXPLAINING ANYTHING THAT NEEDS TAKEN CARE OF AND WHY. EVERYONE More

by PAULATRUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 10, 2013

I have been leasing Ford vehicles for several years and have worked with Bob Paytas on all of my transactions. I have also had my vehicles serviced at Klaben Ford. My expericences with the dealership a More

by lpaxton946
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Paytas
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