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4,761 Reviews of Klaben Ford Lincoln - Service Center
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January 30, 2023
We have 2 Ford Escapes and travel from Avon, Ohio to Kent for our cars to be serviced or repaired. We are very happy with the work that is done on our cars and the treatment that we receive from Klaben staf for our cars to be serviced or repaired. We are very happy with the work that is done on our cars and the treatment that we receive from Klaben staff. We ended up at Klaben because our cars did not receive the same quality of service at other dealerships closer to our home. We have now been going to Klaben for several years and even bought our second Escape from them and plan to keep going to Klaben for our cars service even though we have to travel a bit to get there. More
by Jackson3012
Verified CustomerEmployees Worked With
Helpful January 30, 2023
An excellent service experience! From the Service Advisor (in my case, Ms. Mona Crooks, to the technicians, all personnel are helpful, friendly, and competent! From the Service Advisor (in my case, Ms. Mona Crooks, to the technicians, all personnel are helpful, friendly, and competent! More
by arancer
Employees Worked With
January 29, 2023
I take my car to Klaben to be serviced because I know it will be completely checked and repaired by the great qualified service people. The staff is always courteous and pleasant to discuss any service n will be completely checked and repaired by the great qualified service people. The staff is always courteous and pleasant to discuss any service necessary to be done. Thank you for making me feel safe in my car. More
by frenchpatricia196
Employees Worked With
January 29, 2023
I was kept up to date on the work being performed. I was very satisfied with the work I was very satisfied with the work More
by scorpions
Employees Worked With
January 29, 2023
Jeremy and Brandon treated me fine. There was a communication breakdown regarding the service I got for my F 150. The biggest annoyance , though, is receiving requests to complete a There was a communication breakdown regarding the service I got for my F 150. The biggest annoyance , though, is receiving requests to complete a survey SO MANY TIMES. This happens every single time. More
by MOONER93
January 29, 2023
Always very helpful, from the showroom floor to the service department. And clean, with water and soda on hand while you wait. A+. service department. And clean, with water and soda on hand while you wait. A+. More
by gin.par
January 27, 2023
Great service; friendly no hassle! Pick and delivery so great for us older customers! I will continue using their services! Pick and delivery so great for us older customers! I will continue using their services! More
by JAW346
Employees Worked With
January 27, 2023
Great service dept not complicated easy to navigate friendly timely and they washed my car Thanks.. I didn’t catch the names of the employees friendly timely and they washed my car Thanks.. I didn’t catch the names of the employees More
by Radparker
January 27, 2023
Absolutely genuine person with an overall great personality! He was extremely helpful and knowledgeable about his job! personality! He was extremely helpful and knowledgeable about his job! More
by jjaynes3
Employees Worked With
January 25, 2023
Knowledgeable, communicate well, very detailed, and car is done when promised, this time before. Tech went above and beyond as well as the advisor. is done when promised, this time before. Tech went above and beyond as well as the advisor. More
by PIRATEFAN34
Employees Worked With
