58 Reviews of Kolosso Toyota - Service Center
As usual the experience was pleasant and efficient. Service was thorough and timely. People were polite and friendly. I have a Prius and it is the best car I have ever owned. Service was thorough and timely. People were polite and friendly. I have a Prius and it is the best car I have ever owned. More
The dealership has always been wonderful to me any time I have service done down there have service done down there More
Starting with the ease of making an appointment, very good. Intake was smooth and friendly. Service was fast and thorough. I liked the video of my entire vehicle during service good. Intake was smooth and friendly. Service was fast and thorough. I liked the video of my entire vehicle during service More
I scheduled a week in advance to change four tires and paid US$1,700 for them. It took more than four hours to change them, which is quite unacceptable. Typically, a tire change should take about an hour, paid US$1,700 for them. It took more than four hours to change them, which is quite unacceptable. Typically, a tire change should take about an hour, according to Google search. They said it would take 2.5 hours, but it ended up taking more than 4 hours. However, I can't believe they spent 4 hours on my car, so perhaps they overscheduled their appointments. I am curious about the criteria for determining who should receive service first. More
First, it took over two months to even start. The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told our insurance carrier the car was ready for pickup when it was not which started a whole chain reaction of confusion with us, the insurance carrier and the rental car company. We also noticed swirls/scratches in all the new paint which appears to be from being washed and the paint doesn’t match!! Kolosso has really changed over the years and not for the better. I will never use them again much less buy a car there. More