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Koons Arlington Toyota
Arlington, VA
644 Reviews
When it comes to reliable, professional service in the Arlington area, you'll be hard-pressed to find a better dealership to help with your needs than Koons Arlington Toyota. Our team of professionals have been serving the greater Arlington community since 1964. And, it's no mistake that we've lasted so long! Drivers return to us time and time again because we strive to provide reliable, high-quality service. We're proud to service the local community and make a point to give back. If you're looking for a dealership that's ready to help with buying or leasing a car, selling an existing vehicle, or servicing your Toyota in the Arlington area, then Koons Arlington Toyota is the place for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 644 reviews
January 22, 2026
I was given an out‑the‑door price by this dealership, which should include tax and all fees. However, the manger attempted to add additional tax and fees on top of the OTD price. On top of that, the list which should include tax and all fees. However, the manger attempted to add additional tax and fees on top of the OTD price. On top of that, the listing photo showed the truck equipped with running boards, but the actual vehicle did not have them. These kinds of inconsistencies feel misleading and waste the customer’s time. If you plan to shop here, make sure every number is in writing and verify that the vehicle actually matches the photos and description. More
by donle6352
Verified CustomerEmployees Worked With
January 21, 2026
The Service Center told me someone would be with me shortly and they were. They handled the problem and told me that I could come back in the future to have it permanently fixed. shortly and they were. They handled the problem and told me that I could come back in the future to have it permanently fixed. More
by Chipair
Employees Worked With
Steven O’Brien
January 21, 2026
Steven was super knowledgeable, responsive, and prioritized our needs! Koons had the best deal in the area and I called around to 5 different nearby dealerships and no one could beat their offer fo prioritized our needs! Koons had the best deal in the area and I called around to 5 different nearby dealerships and no one could beat their offer for the same vehicle. More
by sharonpprince
Employees Worked With
Steven O'Brien
January 19, 2026
Small but effective. I love the location and their ability to provide full service to the customers. I love the location and their ability to provide full service to the customers. More
by Smith.Richard.J
Employees Worked With
January 19, 2026
The new online option to see exactly what else was recommended was very helpful. The shuttle is also great so I didn't need to stay at the dealership while my car was being serviced. recommended was very helpful. The shuttle is also great so I didn't need to stay at the dealership while my car was being serviced. More
by j.prohov
Employees Worked With
January 19, 2026
Quick and easy. I appreciate the service status portal and the overview video covering what was done and what to keep an eye on. I appreciate the service status portal and the overview video covering what was done and what to keep an eye on. More
by shanetang
January 19, 2026
Thank you, to Koons Toyota Arlington for helping me with car's tire.Oscar was very friendly and helpful. He has great costumer service.I will always recommend Koons Toyota to everyone. car's tire.Oscar was very friendly and helpful. He has great costumer service.I will always recommend Koons Toyota to everyone. More
by Esmita
Employees Worked With
January 19, 2026
Staff was friendly and efficient. Their automated system kept me up to date on what was going on at all times. When my vehicle was ready they let me know quickly, and recommended (of Their automated system kept me up to date on what was going on at all times. When my vehicle was ready they let me know quickly, and recommended (of course) service for additional items. They didn't push when I turned down some of it. More
by clint.farrell
Employees Worked With
David garcia medina
