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Koons Arlington Toyota

Arlington, VA

Overview
Employees
Reviews
Vehicles
4.6
769 Reviews
When it comes to reliable, professional service in the Arlington area, you'll be hard-pressed to find a better dealership to help with your needs than Koons Arlington Toyota. Our team of professionals have been serving the greater Arlington community since 1964. And, it's no mistake that we've lasted so long! Drivers return to us time and time again because we strive to provide reliable, high-quality service. We're proud to service the local community and make a point to give back. If you're looking for a dealership that's ready to help with buying or leasing a car, selling an existing vehicle, or servicing your Toyota in the Arlington area, then Koons Arlington Toyota is the place for you.
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4045 Lee Highway

Arlington, VA

22207

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Showing 769 reviews

April 22, 2026

As usual, everything was on time, quick and professional. i really liked the link with the process video and explanation of findings. More

by vnichipurenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David García Medina
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Apr 22, 2026 -

Koons Arlington Toyota responded

Thank you for highlighting how punctual and efficient our service team was. We’re glad the process video and detailed explanation helped you feel informed about your Camry. We look forward to supporting you at your next Toyota service visit.

April 21, 2026

Mario Sandoval, with a warm smile, always welcomes customers. He ensures that all services are handled efficiently and promptly informs customers when their car is ready for pickup. More

by ars_al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sandoval
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Apr 21, 2026 -

Koons Arlington Toyota responded

Thank you for the five-star review. We’re delighted our team gave you a warm welcome and handled your Lexus ES 300h service with efficiency, keeping you updated when it was ready. We look forward to serving you again.

April 21, 2026

Couldn't ask for a better experience. Honest suggestions that we agreed to. Customer oriented More

by hbhines
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Koons Arlington Toyota responded

We appreciate your kind words about the honest recommendations you received for your Toyota 4Runner service. It’s rewarding to know you felt well taken care of during your visit.

April 20, 2026

It was a good experience for me. Atmosphere was friendly. My car was ready for me. More

by zoia.zubenko
Recommend Dealer
Yes
Employees Worked With
David Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Koons Arlington Toyota responded

David and the rest of our team are glad your Mazda was ready promptly and that you enjoyed our friendly atmosphere. Let us know if we can help in the future.

April 20, 2026

Had another great experience with Koons Arlington. Our advisor Mario Sandoval diagnosed our issue quickly, described the repair in detail and worked hard to keep costs low. We were also provided a nic More

by Andrew Meehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sandoval
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Apr 20, 2026 -

Koons Arlington Toyota responded

Thanks for your review. Our team diagnosed your Toyota Highlander quickly, walked you through the repair details, and worked to keep costs down. We’re glad the loaner vehicle was helpful while parts were on order.

April 20, 2026

I used the concierge service and found it really efficient. Everyone I dealt with was very professional. More

by patkins22041
Recommend Dealer
Yes
Employees Worked With
I don't know
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Apr 20, 2026 -

Koons Arlington Toyota responded

Thank you for choosing our concierge service and sharing your feedback. We’re pleased it was efficient and that our team provided professional care. Please let us know if there’s anything else we can do for your Toyota.

April 18, 2026

Everything went smoothly, from the drop-off one day before the service date. I was pleased that my cell phone was recovered by the Koons staff. Christian Gudiel, my service adviser, was very helpful More

by James Casey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gudiel
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Apr 19, 2026 -

Koons Arlington Toyota responded

Thank you, James, for the kind words for Christian and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 18, 2026

Got a great deal and was very please with choice great saleman Giano,Valid ,Alex More

by linda.brown_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Belhadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giani Basco -Manager 5 Stars and Valad 5 stars
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Apr 18, 2026 -

Koons Arlington Toyota responded

Thank you for choosing a new Toyota Sienna and sharing your feedback. We’re glad Alex provided excellent guidance and that you felt great about your deal. Enjoy your Sienna and all the adventures ahead!

Apr 20, 2026 -

linda.brown_14 responded

I Thank all who was involved in my purchase of my new Van. I'm so please with my purchase

April 17, 2026

Koons did a fantastic job at communicating and keeping me aware of what was going on with my vehicle. Fast and friendly service. More

by hortonbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2026 -

Koons Arlington Toyota responded

We’re pleased to hear Christian kept you informed throughout the service on your Toyota Camry Hybrid. We appreciate your feedback and hope to assist you again soon.

April 17, 2026

I bought defected Shock Absorber from this dealer Koons Arlington Toyota (4045 Lee Highway Arlington, VA 22207 Arlington Toyota) take it to my shop and install it, when I drove my car to my home the car s More

by amangt84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Smith
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Apr 17, 2026 -

amangt84 responded

There spare part department have series problem

Apr 22, 2026 -

Koons Arlington Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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