Koons Arlington Toyota
Arlington, VA
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After painfully selecting with the sales person the car we wanted (not in stock but available the following day) we signed our deal, the financing, insurance and everything, including a document indicating we wanted (not in stock but available the following day) we signed our deal, the financing, insurance and everything, including a document indicating 60 miles as the current mileage of the new car. The next day we were presented a "new" car with 900 miles in the odometer. The explanation provided was that a manager used a little bit the car for some days. With all our travel plans for the fourth of july arranged considering the car, there was, unfortunately, little room left for choice. We took the car as it was, with spots of grease on the mats, something looking like stikers badly removed on the inside and a nice cd rewritable of party music in the cd player (yes, it is true). Nedless to say, they did not accept my idea of letting me drive another new car for "some day" and not more than 900 miles, even though it was a negligible detail when was my turn to accept the same deal. A very disappointing experience, not to be repeated. More