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Koons Arlington Toyota - Service Center
Arlington, VA
144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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144 Reviews of Koons Arlington Toyota - Service Center
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September 04, 2025
efficient and affordable . excellemt service. The associate is professional and friemdly. He updates about the progress of the repair. excellemt service. The associate is professional and friemdly. He updates about the progress of the repair. More
by mekonnen.aterew7
Employees Worked With
August 23, 2025
Excellent update on the progress of vehicle service by representative Mihail and things checked. I felt comfortable with communication approach of being very professional. representative Mihail and things checked. I felt comfortable with communication approach of being very professional. More
by mkmogga
Employees Worked With
Alex Belhadi
August 20, 2025
Oscar is the best at the Koons Arlington Toyota dealership. I serviced my car there for about 8 years and it is going great! dealership. I serviced my car there for about 8 years and it is going great! More
by tewelde.azeb
Employees Worked With
August 19, 2025
There’s a dealer he’s name shavan give me Toyota a corolla 2022 and put 27 % intress and he tell I have warranty on the hall car and when I come to change the oil they charge me for that and I have as corolla 2022 and put 27 % intress and he tell I have warranty on the hall car and when I come to change the oil they charge me for that and I have ask them for a months to talk with him no body want to help 👎🏼 More
by Cheikvaly
Employees Worked With
Shavan
August 16, 2025
Fantastic service nice environment your car will be ready at the time they give you. at the time they give you. More
by fordsharon38
Employees Worked With
April 22, 2025
Unlike in the past, my recent experience was not a good, including: - the confirmation email had incorrect information; - the pick-up was over an hour later than scheduled; - I received a call with an up including: - the confirmation email had incorrect information; - the pick-up was over an hour later than scheduled; - I received a call with an update ... on the wrong vehicle; - I had two coupons, one for each of the recommended services, but after the work was complete, was told that Koons's system could only accept one; - It took over 90 minutes to have my car returned, which made me late for an appointment that evening; - The next day, I was told I had been undercharged and was sent another charge after paying the first one; - I shared these frustrations over the phone but never heard back about them. I know I could get similar work done at other places at a lower cost, but have been willing to pay more for good service. This felt like paying more for poor service. More
by RAV4 Owner
Employees Worked With
I do not have the names of everyone.
March 23, 2025
Fantastic service and very helpful. Always find the best solution to repair my car. Excellent service. Friendly staff who show me what they have done . Always find the best solution to repair my car. Excellent service. Friendly staff who show me what they have done . More
by Ali_alrasheed986
Employees Worked With
Christian Gudiel
March 20, 2025
Mr lobo always exceeds my expectations starting from the time I walk in and out , they are a great team ,good skills and great communication. time I walk in and out , they are a great team ,good skills and great communication. More
by Elsa M
Employees Worked With
March 19, 2025
Very good experience. Christian was very kind and professional. He explained things well and listen we d to my needs. Christian was very kind and professional. He explained things well and listen we d to my needs. More
by Mpatreed
Employees Worked With
