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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,749 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20700 Torrence Chapel Rd

Cornelius, NC

28031

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Showing 4,749 reviews

February 04, 2010

Michael did a great job helping me with buying a new vehicle. We had to jump through some hoops to do it, but in the end it turned out great. Michael was very attentive and I would recommend him to anyo More

by josie44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Autovino
Feb 04, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking time to write about Michael and your experience at Lake Norman Chrysler Jeep Dodge. We know you have choices and appreciate your business! Jack Salzman

February 04, 2010

This dealership made us feel very much at home thru the entire purchasing process. The car drives great and the price was right! Every employee was polite and professional. :):):):):):):):):):):):):):):: More

by Darrelkrentz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gibson. Jamie Walling
Feb 05, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Darrel, Thank you for the wild comments about the dealership! Enjoy the car and our great service department. Jack Salzman

February 04, 2010

This dealership replaced the heater core in my 2003 Passat. They gave me a loaner car to drive while these reparis were made. They fixed the car and it has been running great ever since. The staff w More

by cindydo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Robinette
Feb 06, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Cindy, Thank you for the confidence you have placed in our service department. As you know, we have a lot of great employees that are dedicated to repairing your vehicle correctly and on time! We appreciate your business. Jack Salzman

February 03, 2010

Terry always does a very professional job and i ask for him when i have a service issue. Terry is very knowledgeable time, anytime i have a question Terry will have the answer or will find out for me. More

by usmc91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Naranch
Feb 03, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for servicing your vehicle with our dealership and your comments regarding Terry. Terry has a HUGE loyal customer base and always does whatever he can to make sure all of his customers are 100% satisfied each and every visit. Jack Salzman

February 03, 2010

My experience with Lake Norman started in 2005 I now drive a 2008 Dodge Charger R/T. I grew up in the VA. Beach area and in my 52 years I have purchased alot of cars. With the huge dealers back home n More

by scott1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Salzman, Jack Salzman
Feb 04, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Scott, Thank you for the GREAT comments and al of your business! You are definately one of our most loyal customers and we truly appreciate it! Look forward to seeing you when you come in for your free car washes! Jack Salzman

February 03, 2010

I was very happy with my overall experience at this dealership. Mark was great to work with and made me feel comfortable with my purchase. He was aware of my purchase price and what I was able to affor More

by kjh9goh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Mosayebi, Amanda Schrider
Feb 03, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your business! As you know, Mark is great to work with and goes above and beyond to make sure all of his customers are 100% happy. Mark has been with Lake Norman Chrysler Jeep Dodge for nearly 10 years and has been our top sales person for many years as well. That's because he treats customers like they expect to be treated and has many repeat buyers and referrals every month! We look forward to seeing you come in for your free car washes! Jack Salzman

February 03, 2010

I recently purchased an Infiniti from Lake Norman Chrylser, Jeep & Dodge and I love my car! I would strongly recommend buying your next car from them. They were great to work with, provided me with More

by amh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Mosayebi
Feb 03, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great feedback about Mark and our dealership. As I am sure you know by working with Mark, he is very attentive to all of his customers and that's what makes him one of the very best sales professionals in our industry. See you when you come in for your FREE CAR WASHES!!!! PS.....don't forget to tell everyone about your great experiences with our dealership! Jack Salzman

February 03, 2010

Scott has now sold us two cars - he's great and we'll continue to seek him out. He's personable, no-nonsense, and we are confident that he could everything he could to make our new vehicles affordable an More

by pewagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Houchens
Feb 03, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Mr. Wagner, Thank you for the kind words regarding Scott and your buying experience at Lake Norman CJD. I do want to apologize for the level of service you have received while servicing your vehicle and would welcome you to come visit me the next time you are in the dealership so I can rectify any issues you may have. I also want you to know that I plan on meeting with the entire service staff ASAP regarding the level of customer service we provided in this instance. Jack Salzman

February 03, 2010

I always use this dealership. They are very friendly and family oriented. I bought my truck in 2007. Terry Naranch has always been wonderful and very pleasant to deal with. He always makes sure that my vehi More

by Pharmd28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many visits but Donna Mauney at cashiers desk and Terry Naranch in service have been wonderful!!
Feb 03, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Mr. Heck, Thank you so much for recognizing 2 of our MVP's! Both Donna and Terry go out of their way to make sure our customers are very happy every day.... it is truly a pleasure to have them both on our team! We appreciate your business and look forward to assisting you with all of your automotive needs for a long time. Jack Salzman

February 03, 2010

I purchased a new car from Lake Norman CJD and it was a very easy process. The staff was knowledgeable and helpful, they put you in a no pressure situation. I would recommend this dealership to anyone need More

by townoflandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gibson
Feb 03, 2010 -

Lake Norman Chrysler Dodge Jeep Ram responded

Town of Landis thank you very much for your business! We are very happy that you enjoyed the process and look forward to continuing to serve you in the future. Jack Salzman