Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience with Lake Wales Chrysler Dodge Jeep Ram was extremely disappointing. We were given a written out‑the‑door price of $47,000 that included a service contract at no additional cost. However, when extremely disappointing. We were given a written out‑the‑door price of $47,000 that included a service contract at no additional cost. However, when the final contract was presented, the service contract appeared as a $2,984 added charge with no discount or price reduction to offset it. When I questioned the discrepancy, the dealership tried to explain verbally that they “discounted the truck to offset the service contract,” but no such discount appears anywhere in the paperwork. The contract does not match the written agreement we were provided. I also requested that all communication be in writing and asked them not to call me. They continued calling, texting, and emailing after that request. I have filed complaints with the appropriate agencies and provided all documentation. I hope this review helps others avoid the same experience. More
They catered to our needs and the service was very convenient. And most of we were very satisfied with the service that was rendered. convenient. And most of we were very satisfied with the service that was rendered. More
We have bought new hear and had service work done in a timely manner. Really good service department. timely manner. Really good service department. More
This dealership is awesome. Employees go above and beyond every time. Would recommend them to everyone! Employees go above and beyond every time. Would recommend them to everyone! More
I didn't have any problems. Excellent service and reasonable prices. They kept me informed. Excellent service and reasonable prices. They kept me informed. More
I have purchased my last 4-5 cars at Lake Wales CDJR and each experience is enjoyable! I am upfront and honest with my goals and expectations and they meet them every time. each experience is enjoyable! I am upfront and honest with my goals and expectations and they meet them every time. More
They serviced my Jeep in a short amount of time and looked at some vehicles with their sales person chief, and he was very knowledgeable at professional looked at some vehicles with their sales person chief, and he was very knowledgeable at professional More
Great service. Very friendly and helpful. Really enjoyed working with this group twice now this past year Very friendly and helpful. Really enjoyed working with this group twice now this past year More
Had my Chrysler 300 serviced here with excellent service. Adhered to my appointment time. Service was performed promptly. Even let my doggie wait with me. Work performed to satisfaction. Enjoyed having my ve Adhered to my appointment time. Service was performed promptly. Even let my doggie wait with me. Work performed to satisfaction. Enjoyed having my vehicle serviced here. More
Moses was very helpful in working with me to trade in one vehicle and purchase a used vehicle from him! Well done! Personable and professional. vehicle and purchase a used vehicle from him! Well done! Personable and professional. More



