Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service was great. I called and explained my problem. And was told to bring my car in and they would take care of it. Service was done within the time I was told it wou I called and explained my problem. And was told to bring my car in and they would take care of it. Service was done within the time I was told it would be. Great job More
They worked me in on a Saturday and were very professional. I was very satisfied with the work they did. professional. I was very satisfied with the work they did. More
Lakeland VW is my go-to for vehicle care! Staff are personable, patient and knowledgeable. If they don't have an immediate answer, they get one and never leave me hanging! They understand how Staff are personable, patient and knowledgeable. If they don't have an immediate answer, they get one and never leave me hanging! They understand how important clear communication is. Car drop off is very convenient. Repairs and general maintenance of my vehicle is stellar, not to mention they wash it before I arrive to pick it up. I always trust that my vehicle is in good hands! I highly recommend! Great job Lakeland VW! More
I was happy with my service. I left sooner than expected. My problem was resolved. I left sooner than expected. My problem was resolved. More
Outstanding job. Everyone very professional, outgoing and professional. Definitely will be referring family and friends. Kudos to the whole team. Everyone very professional, outgoing and professional. Definitely will be referring family and friends. Kudos to the whole team. More
As far as sales go, Dominic was great and very kind-patient. Finance manager Charles seemed to have issues when we had questions and very argumentative. Otherwise very happy with my car and very h kind-patient. Finance manager Charles seemed to have issues when we had questions and very argumentative. Otherwise very happy with my car and very happy with the deal we got worked out. Would recommend- just left a bad taste due to Charles More
Sells faulty cars, says they fix them but they just destroy your vehicle while it’s being repaired! Got my BRAND NEW Atlas back from them filthy, moldy and with over 30 chips of paint all down the driv destroy your vehicle while it’s being repaired! Got my BRAND NEW Atlas back from them filthy, moldy and with over 30 chips of paint all down the drivers side and back of my brand new SUV. More
I asked multiple times if the vehicles was going to take more than a day would I be able to get a loaner for my wife and new born. Every time asked before during and the call that would earned the time it w more than a day would I be able to get a loaner for my wife and new born. Every time asked before during and the call that would earned the time it was there, I was assured I would get one. Sure enough just like last time we had this issue, there was no loaner. This is why we won’t come to the dealerships unless it is necessary and will not own a VW again. Once this is out of warranty we will get rid of it because it’s failing now. It will for sure fail in the future then. Overall not happy with the product, but more so the service. More



