John Sullivan

General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again More

by raven_west25 Verified Customer Verified Customer

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Excellent service. What ever you are paying the service personnel is not enough. Thank you What ever you are paying the service personnel is not enough. Thank you More

by clynebuchanon Verified Customer Verified Customer

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great customer service and they were very accommodating, highly recommended. Ashley was very nice as well. highly recommended. Ashley was very nice as well. More

by louis.medina Verified Customer Verified Customer

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Accommodating, & extra Helpful. Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit More

by mjherv58 Verified Customer Verified Customer

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This dealership is so awful to work with I traded the vehicle in elsewhere just so I wouldn’t have to deal with their service department anymore. vehicle in elsewhere just so I wouldn’t have to deal with their service department anymore. More

by NICKTOADVINE Verified Customer Verified Customer

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Called when a warning light came on in our “new to us” Jetta. Appreciated the fact I was able to get In the next morning to have it seen about, and they were also able to program our new key. Nice of Mar Jetta. Appreciated the fact I was able to get In the next morning to have it seen about, and they were also able to program our new key. Nice of Margaret to take Neil to work while the work was completed. The free car wash was a nice touch as well! Our first experience with your service was outstanding🥇 More

by granfran2009 Verified Customer Verified Customer

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The service we have received the few times we were here was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/182806701 was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/1828067011/posts/pfbid0CKmtefBPMt43AzMH6P7wB9a1BzpBTjCeNx8BMR4Drtfj6VzYVLfggKwXwzJpJLs8l/?mibextid=Nif5oz More

by BSSMITH61 Verified Customer Verified Customer

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Service department is great but the sales department needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales wa needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales was so bad had to go buy my new Tiguan at Wesley chapel vw. More

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Pleased with the outcome. Your team is present, helpful, and most of all effective, thank you. Your team is present, helpful, and most of all effective, thank you. More

by YMCSHAY Verified Customer Verified Customer

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Took car for coolant leak. Fixed under warranty. Two items for improvement 1) they could have got me into a loaner a bit sooner as car was obviously not safe to drive 2) when Fixed under warranty. Two items for improvement 1) they could have got me into a loaner a bit sooner as car was obviously not safe to drive 2) when I picked up the car check engine light was on. Cleared it myself but expect that to be taken care of. I did not receive a call that vehicle was ready. Had to follow up on my own. Other than that happy with customer service and appreciate the car wash and clean interior when I picked up. Will most likely purchase next vehicle from Lakeland VW. More

by williamkirkrn Verified Customer Verified Customer

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