Lakeside Toyota

Had a great buying experience, the sales lady,Miss Shelbie was outstanding,my wife loves her new ca Shelbie was outstanding,my wife loves her new ca More

If you check the website, you will see that they do not publish the negative reviews. Brought the car in because we thought there was a problem with the TPMS sensors. We were told that there was a nail in publish the negative reviews. Brought the car in because we thought there was a problem with the TPMS sensors. We were told that there was a nail in the tire, but it could not be repaired. The nail was not in the sidewall, and we were not offered any explanation as to why it could not be fixed. When we called back, we were always transferred to a voicemail. We had to finally call corporate to have them witness the lack of effort that this staff displays. Please avoid this dealership if you are expecting quality service. More

This particular Dealership has some of the most friendly, helpful and personable employees. My Sales Consultant, Mr. Johnathan Bryant, is first class. When I first spoke to Mr. Bryant (via a phone call fro helpful and personable employees. My Sales Consultant, Mr. Johnathan Bryant, is first class. When I first spoke to Mr. Bryant (via a phone call from Baton Rouge)I was not disappointed upon meeting him how personable he was. Mr. Johnathan definitely was well versed in the product which was exactly what I expected in a Sales Consultant. This is the first Toyota product (2023 Camry TRD) that I purchased as well as the first new car that I've purchased. Weekly Mr. Bryant would provide me updates on the arrival of my vehicle. The expected arrival was eight weeks and I received the vehicle in four. Mr. Jessie Bryant, Business Manager, is by far the most knowledgeable and not even short on Integrity that I have ever been Blessed to handle my financial aspect of any vehicle that I have ever purchased. I have a Lock placed on my Credit Report (Expedia). Prior to leaving Baton Rouge I had the Report Unlocked a day earlier so as to speed the purchase time up. It taken over an hour of back and forth before some resolution was taken care of. Even after speaking to Expedia's Representative ensuring me that the Lock was undone. Prior to this series of events I had never spoken to or met Mr. Johnson. In a matter of minutes Mr. Jessie suggested that I download the Experian App and BANG IN A MATTER OF MINUTES PROBLEM SOLVED. More

Bob Licht was my salesman, he is hardworking and professional, got me the vehicle I wanted. TMCC has always been my car dealer of choice for past 15 years. This is my 3rd! Thank you Bob, for your p professional, got me the vehicle I wanted. TMCC has always been my car dealer of choice for past 15 years. This is my 3rd! Thank you Bob, for your professionalism! More

I purchased a new vehicle from this dealer less than 24 months ago - no complaints. Since then, the dealership (namely Bob Licht) has had zero interest in retaining me as a returning customer. I've inquire months ago - no complaints. Since then, the dealership (namely Bob Licht) has had zero interest in retaining me as a returning customer. I've inquired about multiple vehicles and on each occasion, he's tried charging me over the listed price and has refused any attempt to negotiate. Most recently, I inquired about a used vehicle which he again, refused to negotiate from the online price. Then, strangely, the online price went up! I asked him to put me in touch with a new salesman three times and he's failed to do so before ignoring me completely. If you want to be treated like a valued customer, take your money elsewhere. More

I have bought two cars from Mr. Noah, and have highly recommended him to friends and family. He never rushes or pressures you. AND he's available after the sale if you have question Noah, and have highly recommended him to friends and family. He never rushes or pressures you. AND he's available after the sale if you have questions. More

Great dealership. And awesome customer service. Cameron Campise is the best salesman. I’ll be back next time I’m in the market for a new vehicle. Fantastic experience And awesome customer service. Cameron Campise is the best salesman. I’ll be back next time I’m in the market for a new vehicle. Fantastic experience overall More

Good place to do business. Got the car that I love here. Nice people to work with. Lovely surroundings. Got the car that I love here. Nice people to work with. Lovely surroundings. More

Lakeside Toyota and my sales person Charles Pruitt made my experience of purchasing my 2023 Camry easy and smooth. Thank you to Charles. my experience of purchasing my 2023 Camry easy and smooth. Thank you to Charles. More

Sadly, I decided to use this dealership's service dept. for a recall on my Toyota Highlander. They were supposed to inspect the paint job, since this was the recall problem. They kept my car overnight, for for a recall on my Toyota Highlander. They were supposed to inspect the paint job, since this was the recall problem. They kept my car overnight, for the next day since he said it was an all day deal. Waiting all day for someone to call me, I decided to call them around 5:00 PM, since they close at 6:00 PM, to see if I could pick up my car, only to be told (by David, who BTW was so rude from the first time that I met him, taking my keys, me chasing him down to ask if he wanted my name, to which he said NO, John Paul has all of your information). Since I had spoken with John Paul several times, I said okay, then my son and I left. When I called back about my car, David was the one who answered, and told me my car had NOT been inspected because it was listed as SALVAGE! I told him no way, I bought the car new, and was the only owner (except for an ex husband but the title was in my name only). He commented that it was a 2018 model, wrecked and again he said very rudely it was listed as salvage. I said, no sir,it is a 2013 model, and it has never been wrecked! When I asked why they had not called me earlier, David was even more rude and said because we didn’t have your phone number ( *remember the evening told me he didn’t need it, that John Paul had it), and was fussing at me because they went through my car looking for my registration, rudely commenting, "YOU DON’T EVEN HAVE A REGISTRATION IN YOUR VEHICLE!” to which I replied, no I don’t, when I take it some place to stay overnight, I have it with me because people DO break into vehicles around New Orleans, you know!” To that he did not reply. I asked him to explain about the report saying my car was salvage, and he told me to call and speak with John Paul, that all he knew was what the report said and they would not inspect the paint on my car. When I went to pick it up, nearly dark, I found my car LEFT UNLOCKED in the back parking area. And David had the audacity to question my not having a registration in my car! I also had business cards in the glove compartment, with my phone number on them, so they didn’t search too long. I tried calling John Paul back the next day, leaving him a message to please return my call and explain what this report means, as this had never happened to me before. I called again, later, and after a few days of his ignoring my messages and calls, I gave up. My son ordered and paid for a Carfax report online. We both saw the alert had NOTHNG to do with my car being salvaged at all, but rather the odometer reading was the alert. I have already spoken to the DMV, and they have admitted it was a careless mistake on their part, and we are taking care of that. These people, at least these two men, are so RUDE and OBNOXIOUS! I was speaking with a very nice sales person, Henry, that day, while looking at new Rav4’s and explained I had to wait on getting my car painted, so I could sell it. Well, sorry Henry, I won’t be purchasing my new car at Lakeside Toyota. WARNING!!! DON’T BOTHER WASTING YOUR TIME HERE, or your money. I am a senior lady, and I should not have been treated this way, ignored, fussed at like I was a child, and made to think I was lying about my car. I am still FURIOUS and will consistently be leaving BAD REVIEWS wherever I can!!! More