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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,251 Reviews

1,251 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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August 15, 2025

Wanted to charge me for service that was done on last visit that they said it was critical to find out every car over 30000 miles get the same message then they requested an oil change that if they look More

by Donald Andus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

I've been a customer of LHM dealerships for years. I have purchased a few vehicle's from them. Service has always been great! Very friendly staff as well as professional. Austin Phibbs was very pleas More

by rdgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Phibbs ☆☆☆☆☆
August 08, 2025

Isaiah's customer service is outstanding and the knowledge he has in The automobiles. Very happy with his assistance on my Ram. With him taking time to listen and help solve the problem. I will be More

by kevinfraga24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

I have been there several times and they have been wonderful. I do not feel pressured to get service for things I can’t afford at that time. Mike is very informative and helpful. More

by ddstoddart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kerekes
August 08, 2025

Service team was great once again. Attention to detail and we love that awesome guy Chris! More

by Jaypest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Worst customer service in the valley. Had vehicle for 2 weeks. Went to pick it up after they called me saying it was ready to be picked up and service was completed. My warranty work was More

by Jhneilson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wagstaff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s concerning to hear about the delays, lack of updates, and the incomplete warranty work during your recent visit. Being told your vehicle was ready only to find the work wasn’t finished is understandably frustrating, especially after such a long wait. Communication breakdowns like the one you described are not acceptable, and I regret that you had to deal with them. Your experience highlights areas where we must improve both follow-through and responsiveness. If we haven’t connected yet, please reach out so we can address this with the urgency it deserves. - Lynn Skinner, General Manager, (801) 553-5910

August 07, 2025

It’s great service and it was promoted for it being a Saturday! Austin was great! More

by ivannapee92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
August 07, 2025

Scheduled an appointment and still took 20min to get the right person to help. I was ok to leave my car overnight, but never got a call or update that they would need to keep it for a day and a half. Everyt More

by ryne.carrillo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Aug 07, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Ryne, I appreciate you sharing your experience, and I’m sorry to hear that communication fell short during your visit. Having to follow up multiple times without a response is frustrating—especially when you’ve made the effort to be flexible with your time. Your feedback makes it clear we missed some key expectations, and we need to do better. If we haven’t already spoken directly, please reach out—I’d really like the chance to go over this with you personally and earn back your confidence. - Lynn Skinner, General Manager, (801) 553-5910

August 07, 2025

Jeremy Packer was the best. He kept us updated and we were quickly on the road. Thanks so much! More

by Shardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Packer
August 06, 2025

Appreciated service technician Erik. All seemed knowledgeable and helpful. Felt like my concerns were addressed. More

by Susan.spjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik, Brandon
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