Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Took a week to run a diagnostic review. They only communicated vague information online or text. No phone calls. Price was exorbitant. No real customer service like they used to have. I ha They only communicated vague information online or text. No phone calls. Price was exorbitant. No real customer service like they used to have. I have been a customer for 15 years and I’m disappointed. More

I am at my witts end. I brought my jeep in for an issue that I feel is quite major when driving a family around. That was last Thursday, almost a week in and I cannot get I brought my jeep in for an issue that I feel is quite major when driving a family around. That was last Thursday, almost a week in and I cannot get ANYONE to call me back. NOTHING, ZILCH, NADA. More frustrating is I had it in about a 1 1/2 months ago and supposedly had a full 30000 mile check up, yet the trouble im having with my ball bearing, or strut (unknown because NO ONE WILL CALL ME!!!!!) was missed? I will not be returning to this location and I will not recommend this dealership to anyone. Which is a shame. a few years ago they were spot on. The last 3 visits here have been nothing but awful. Im very patient...but seriously! I just dont understand and my trust with Jeep has diminished if not vanished. More

Terrible communication kept truck 4 days for a 10 minute fix. Didn’t get results until I got the service manager involved charged more for the part than their parts dept quoted me charged $315 labor to ins fix. Didn’t get results until I got the service manager involved charged more for the part than their parts dept quoted me charged $315 labor to install a wireless ignition node google it it takes 10 minutes to complete. Very disappointed in the service tech More

Brandon Ralston did a great job helping me get my can serviced. He was very informative about my cars needs. I would recommend him anytime. serviced. He was very informative about my cars needs. I would recommend him anytime. More

The crew were experienced, very helpful to work with getting the work needed completed. I am well pleased. getting the work needed completed. I am well pleased. More

Good vehicle selection. Poor service group. I had an appointment but it took them until the next day to start on and fix my car Poor service group. I had an appointment but it took them until the next day to start on and fix my car More

Best service I have received! They had me in and out fast! They took great care of me and were fast to great me! They had me in and out fast! They took great care of me and were fast to great me! More

Brandon was amazing at answering my questions and calling me as soon as my car was done. me as soon as my car was done. More

Went for a simple oil change this morning got there at 7:16 AM was told it would take about an hour to an hour and 30 min.. I said I would wait by 9:27 I hadn’t heard a word so I messaged them… they hadn’ 7:16 AM was told it would take about an hour to an hour and 30 min.. I said I would wait by 9:27 I hadn’t heard a word so I messaged them… they hadn’t even started Didn’t end up leaving until 10:13 because the guy “put it in wrong so they just kept skipping my vehicle” which clearly means be put zero effort in the checking. Once I messaged to check the status I was told they could get me out sooner if they didn’t have to rotate the tires. A service I would have had to pay for. They rushed this job and honestly I feel they didn’t do what they should. Dash camera footage shows they took the car in and 19 min later it was done. So you’re telling me they did a full inspection/ oil change/ filter change / fluid check and top off and a tire rotation/ brake inspection battery test, air filter check/replacement, tire wear and pressure check.. all the things they claim they do.. in less than 19 min??? Liars .. Ridiculous . Jiffy lube can’t get it done that fast and this is supposed to be quality dealer work.. I ended up missing an important meeting because of this which cost me money. Totally unacceptable More

Brandon did a great job explaining everything. I appreciated the uber rides arriving quickly. I'm scheduled for additional work in the future. The service was fast and complete. I appreciated the uber rides arriving quickly. I'm scheduled for additional work in the future. The service was fast and complete. More