Larry H. Miller Toyota Murray
Murray, UT
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942 Reviews of Larry H. Miller Toyota Murray
The T-100 Excellent customer service! I always feel important and that my vehicle is in the hands of those who care. My T-100 is 22 years old and with 202,000 Excellent customer service! I always feel important and that my vehicle is in the hands of those who care. My T-100 is 22 years old and with 202,000 miles within it. I believe it is handled just as a new model. More
Great customer service Great dealership to have service at. Not only does Craig Warner take care of our Fj Cruiser but also our Jeep Liberty. Great service and fair prices Great dealership to have service at. Not only does Craig Warner take care of our Fj Cruiser but also our Jeep Liberty. Great service and fair prices. More
oil change service it was serviced the only issue is the wait time which was 90 minutes I do not know how many technicians they have to do oil changes but it always seem it was serviced the only issue is the wait time which was 90 minutes I do not know how many technicians they have to do oil changes but it always seems there is a long wait time for oil changes More
Great support I came intending to buy a used car. Through Ryan's assistance, I realized that I could purchase a new car that was 3 yrs newer than the used one I wa I came intending to buy a used car. Through Ryan's assistance, I realized that I could purchase a new car that was 3 yrs newer than the used one I was looking at for only an additional $5k. We are completely satisfied with our service and support. More
Horrible Customer Service The work on my truck that initially needed to be done was not done in the correct amount of time. I was then required to leave the truck overnight. The work on my truck that initially needed to be done was not done in the correct amount of time. I was then required to leave the truck overnight. Second, the work was not even complete or done properly, requiring me to bring my vehicle back. Third, my vehicle was damaged in 2 places within these 2 visits. They then spent two days trying to prove it wasn't them, which in the end they said was inconclusive. They have refused to fix these new problems, and Lance Burcleft told me "I would just have to take his word that they did not do the damage." He has refused to assist me further with my concerns or provide any more details unless I can come in again and sit down with him. I am blown away with their lack of respect for customer concerns. Their lack of willingness to correct the situation came across in their attitudes, which was belligerent and abusive. They showed no respect for my time, my property, or their relationship with me as a customer. DO NOT under any circumstances use this dealership. More
sat for 31/2 hours waiting for damage fix estimate When I called for an appointment for service, and damage fix estimate, I was promised a Toyota carolla to use since we have only one car, and I had ex When I called for an appointment for service, and damage fix estimate, I was promised a Toyota carolla to use since we have only one car, and I had explained that I other commitments that I had made and could not miss. When I arrived early for my appointment, I was informed that there were no cars available as loaners, but everything would be taken care of in a timely manner, so that I need not worry. The woman who promised the loaner was on her day off, so I just sat there and fumed. Three and 1/2 hours later, I was told that one damaged part, which I had reported three separate times had not been addressed and they still had not reported it to the company, and I was given an estimate to fix the remaining part. I was so angry, that when I finally got my car back, I just sat there for about ten minutes and cried. I think that I was just shocked at being treated in such an uncaring manner. I shall certainly be searching for another Toyota dealership or other shop to repair my car. Carol Ann Garza More
thanks Thank you Dustyn, for working hard to find the problem and get it solved as quickly as possible.I really appreciate your diligence and kindness as wel Thank you Dustyn, for working hard to find the problem and get it solved as quickly as possible.I really appreciate your diligence and kindness as well as your concern for my safety. More
Flex fuel reboot I was totally pleased with my experience at service center. Very nice people that are very knowledgable in all areas. I'm a huge fan. I was totally pleased with my experience at service center. Very nice people that are very knowledgable in all areas. I'm a huge fan. More
Great service. Work was completed in a timely manner. Happy with the service, price was cheaper than what was quoted. They even gave me a ride home so I didn't have Work was completed in a timely manner. Happy with the service, price was cheaper than what was quoted. They even gave me a ride home so I didn't have to wait at the service center. More
Electric window not working Found part for my 1992 Camry and fixed my window. It works now going up and down. Thank you. Keeps the rain out of drivers side. Found part for my 1992 Camry and fixed my window. It works now going up and down. Thank you. Keeps the rain out of drivers side. More