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Larry H. Miller Toyota Murray

Murray, UT

4.2
942 Reviews

5650 S. State Street

Murray, UT

84107

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942 Reviews of Larry H. Miller Toyota Murray

April 09, 2015

The T-100 Excellent customer service! I always feel important and that my vehicle is in the hands of those who care. My T-100 is 22 years old and with 202,000 More

by JOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Warner - Service Rep
Apr 09, 2015 -

Larry H. Miller Toyota Murray responded

We appreciate you taking the time to leave us a review! We're glad you had a great experience. We hope to see you again in the future! Best Wishes, Lance Barraclough, General Manager

April 02, 2015

Great customer service Great dealership to have service at. Not only does Craig Warner take care of our Fj Cruiser but also our Jeep Liberty. Great service and fair prices More

by FJ Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Warner
Apr 06, 2015 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to leave us a review. We're glad that we can service both your FJ Cruiser and Jeep Liberty! We look forward to continuing our work for you! Best Wishes, Lance Barraclough, General Manager

April 01, 2015

oil change service it was serviced the only issue is the wait time which was 90 minutes I do not know how many technicians they have to do oil changes but it always seem More

by tacomaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
Apr 06, 2015 -

Larry H. Miller Toyota Murray responded

We appreciate you taking a moment of your time to leave us a review! We're sorry that you experience a longer-than-usual wait time, but we're glad to hear the overall experience went well! Best Wishes, Lance Barraclough, General Manager

March 14, 2015

Great support I came intending to buy a used car. Through Ryan's assistance, I realized that I could purchase a new car that was 3 yrs newer than the used one I wa More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wade
Mar 16, 2015 -

Larry H. Miller Toyota Murray responded

Hi Steve, Thank you for taking the time to share some feedback in regards to your most recent visit to our store! Congratulations on your new vehicle purchase. We're glad Ryan was able to help you into a new vehicle! Best Wishes, Lance Barraclough, General Manager

March 11, 2015

Horrible Customer Service The work on my truck that initially needed to be done was not done in the correct amount of time. I was then required to leave the truck overnight. More

by Marlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Burcleft, Lisa Jacobson
Apr 09, 2015 -

Larry H. Miller Toyota Murray responded

Hi Marlo, Thank you for taking some time to share honest feedback. We are sorry that you are not satisfied with your experience. We are continuously looking for ways to improve the customer experience we provide each guest. If you'd like to discuss, please give me a call at 866-685-5598. Best Wishes, Traci Maxwell, Customer Relations Manager

March 07, 2015

sat for 31/2 hours waiting for damage fix estimate When I called for an appointment for service, and damage fix estimate, I was promised a Toyota carolla to use since we have only one car, and I had ex More

by carolgarza1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember.If you care am sure you can look it up.
Apr 09, 2015 -

Larry H. Miller Toyota Murray responded

Hi Carol, Thank you for taking some time to share honest feedback. We are sorry that you are not satisfied with your experience. We are continuously looking for ways to improve the customer experience we provide each guest. If you'd like to discuss, please give me a call at 866-685-5598. Best Wishes, Traci Maxwell, Customer Relations Manager

March 06, 2015

thanks Thank you Dustyn, for working hard to find the problem and get it solved as quickly as possible.I really appreciate your diligence and kindness as wel More

by cmpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn
Mar 09, 2015 -

Larry H. Miller Toyota Murray responded

We appreciate you taking the time to leave us a review. We're glad that you had a great experience with our service department. We hope we can continue to be the ones you trust for all of your vehicle maintenance. Best Wishes, Lance Barraclough, General Manager

February 26, 2015

Flex fuel reboot I was totally pleased with my experience at service center. Very nice people that are very knowledgable in all areas. I'm a huge fan. More

by Iamhim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Graham
Feb 27, 2015 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to leave a review. We're glad that you can trust our service department for your vehicle's maintenance needs. We hope to see you again! Best Wishes, Lance Barraclough, General Manager

February 10, 2015

Great service. Work was completed in a timely manner. Happy with the service, price was cheaper than what was quoted. They even gave me a ride home so I didn't have More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berger, Pete Bell
Feb 11, 2015 -

Larry H. Miller Toyota Murray responded

Hi Patty, Thank you for taking the time to share your experience with our service department. We are glad that you trust us for all of your vehicle maintenance. We look forward to seeing you the next time you visit! Best Wishes, Lance Barraclough, General Manage

February 06, 2015

Electric window not working Found part for my 1992 Camry and fixed my window. It works now going up and down. Thank you. Keeps the rain out of drivers side. More

by bulliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Warner
Feb 09, 2015 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to leave our store a review! We are glad to hear that your window is back in action. We hope to see you again in the future! Best Wishes, Lance Barraclough, General Manager

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