Larry H. Miller Toyota Peoria

Purchased a new Toyota Tundra from them thru the Costco auto program in April and everything was fine. Went thru the finance dept for financing and went home and found a better/lower rate on my own. Went auto program in April and everything was fine. Went thru the finance dept for financing and went home and found a better/lower rate on my own. Went back the following week to fill out paperwork to get GAP insurance (>$600) which was covered thru our new lender. Was told my check will be mailed and I will get it in 2-4 weeks. 5 weeks later I contacted them after numerous tries and emails with no call backs and they finally told me it was a mistake in the paperwork and I will get it in 2 weeks. It is now almost 3 months since we purchased and no call backs, no emails and no refund. WORST experience we have EVER had with purchasing a new vehicle. I have had to contact Costco to assist in the refund process. I would highly recommend driving the extra distance to find a more competent Toyota dealer. I have already changed my maintenance to Avondale. More

I bought a 2012 sienna with a paint chip on the front bumper.the dealership agreed to repair it and did so in less than 1 week.Thank you. bumper.the dealership agreed to repair it and did so in less than 1 week.Thank you. More

I was determined to buy a car new. I wanted what I wanted, style, price, features, warranty, etc. Both Rene and Julyus went above and beyond to give me what I wanted if not more! Would definitely reco wanted, style, price, features, warranty, etc. Both Rene and Julyus went above and beyond to give me what I wanted if not more! Would definitely recommend Larry Miller Toyota. Especially the salesmen Rene and Julyus!!! More

They are under construction at the dealership and yet they keep things flowing smoothly and get you in and out in no time and make you feel welcome. they keep things flowing smoothly and get you in and out in no time and make you feel welcome. More

Rodney has excellent customer skills and I felt very comfortable throughout the buying process. Rodney was patient, knowledgeable, and most passionate that I did not leave the dealership with unanswered comfortable throughout the buying process. Rodney was patient, knowledgeable, and most passionate that I did not leave the dealership with unanswered questions or concerns. I hope to keep my new car for a very long time and I will definitely recommend Rodney to my colleagues; family; and friends. DenaBeth Jaffee More

My first visit to this dealer, and this Service Advisor. Everything went as planned. Later I asked Dean to look up a liftgate problem I'm having. He got back to me quickly, and I'm expecting we can work s Everything went as planned. Later I asked Dean to look up a liftgate problem I'm having. He got back to me quickly, and I'm expecting we can work something out. More

Chris Monger is the BEST!! He is always so helpful, courteous and informative about my car. Appointments are easy to make on line and the reminders are very helpful. My next car will definitely be bo courteous and informative about my car. Appointments are easy to make on line and the reminders are very helpful. My next car will definitely be bought at this dealership. More

At one time my wife and I had two RAV4; a 2000 and a 2009. We're now down to just the 2009. Over the years we've taken both vehicles to Larry Miller for service and continue to take the 2009. Chris Co 2009. We're now down to just the 2009. Over the years we've taken both vehicles to Larry Miller for service and continue to take the 2009. Chris Conger has been our service writer/adviser for most of those years. He is by far the most conscientious and trustworthy service writer I've ever had the pleasure of dealing with. When we take our car in for routine preventative maintenance I know that the work we've requested will be done right the first time. I also know that if Chris should call to let me know that during the pm service something was found that needs repair I can trust his word without question. Chris Conger is a skilled professional who is always courteous and friendly. I would recommend Chris to anyone who is looking for a knowledgeable, competent and perhaps most importantly a trustworthy service writer for their vehicle/s. More

Asked for and got an early appointment for routine service on my 2012 Camry. Because I live some distance away, I left home and arrived 20 minutes early to the dealership. I was perfectly willing to service on my 2012 Camry. Because I live some distance away, I left home and arrived 20 minutes early to the dealership. I was perfectly willing to wait until my appointment time. Instead I was served almost immediately. Nick told me the wait would be approximately 90 minutes, so I decided to walk across the street for a leisurely breakfast. By the time I finished breakfast and went into the customer lounge, Nick came in to get another customer, saw me and informed me my car was ready to go. I was pleasantly surprised and delighted to be on my way so quickly--less than an hour! Friendly, prompt service. Definitely my service place of choice, even though another is closer to my home. More

Hello, I wanted to share my recent experience with Hello, I wanted to share my recent experience with Larry Miller Toyota yesterday, June 4, 2013. My husband and I and are 3 little ones were greeted Hello, I wanted to share my recent experience with Larry Miller Toyota yesterday, June 4, 2013. My husband and I and are 3 little ones were greeted by Julyus Rudd. He was extremely nice and had a kind smile. He seemed genuine. We had spent almost 6 hours at Peoria Nissan 2 days prior, and left their dealership frustrated and angry vowing to never go back. We decided to check out the Toyota Tundra and see what they could offer us. So right off the bat, I'm sure Julyus could see our frustration with dealers in general. We didn't want to mess around and haggle for hours on end with our 6 yr old and twin 3 yr olds. The one thing that I immediately liked about Julyus was that when we asked him a question, he didn't lie to us or dance around it if he didn't have the answer. He was HONEST and said, that's a great question, let me find that answer for you. Honesty is hard to come by these days and so is service. So far so good. After explaining the vehicle we wanted, he went to his Sales Mgr, Joseph Villerot, who then came to greet us too. Once we were all on the same page, Julyus found the vehicle and we took it for a spin. Of course, my husband and I loved it. It was a base model of the Tundra CrewCab, but we still loved it. So, then we went back into defense mode because we knew the numbers game would be up next. Again, we did this for hours and hours and Peoria Nissan and got no where. I honestly cannot believe how easy Joe & Julyus made the experience for us. We talked numbers for maybe a max of 30 minutes. Back and forth a little, but came to a great result that we were all extremely happy with. My next step was meeting with Chris Coleman in finance. Usually this is another grueling experience of hard pushed sales with past experiences. Proved me wrong again. Chris had all of my stuff ready, and even offered me the best rates imaginable in comparison to the pre approval I had through my Credit Union. My car was detailed and ready to go and I was all done. The entire process probably took 2 1/2 hours. I am so happy at this point, I can't believe how easy everyone made everything. Even the woman running the front desk was amazing, turning on cartoons for my kids and giving them coloring sets. Every single person we came into contact with that day was kind, caring and eager to give GREAT service. Even as I was heading out the door, Irina Krasnova gave me a gift from Toyota and thanked me for our business with the best smile and personality. Coming from managing a Bank for almost 15 years, service is huge to me. Larry Miller Toyota completely exceeded my expectations and we are happy customers. More importantly, you gained our LOYALTY. Thank you so very much! More