We have had a Mini since 2008 and it is a wonderful car. Last fall we placed an order for the new red/silver Coupe with white leather interior. We anxiously waited for almost 4 months for the car to be built and arrive at the dealership. When it came in it was BEAUTIFUL. I went out and got a cashiers check towards the purchase price, had custom plates done, and a few other things and dropped them off, so that things were ready for finishing the paperwork on Sun, 2/5/11. They checked over our trade-in which was first appraised at 12,000....they dropped it to 8,000 and said the transmission was going out/bad....which we disagreed with. We took it to Car Max, and got an appraisal close to Mini's original appraisal and the transmission was FINE. In leaning this we LOST TOTAL TRUST WITH THIS DEALERSHIP. The reduced trade-in value would have make the payments too high for us.
We sold the Mini to Car Max, re-deposited our cashiers check for the Mini back in the bank. We went to Rick Case Fiat, and on 2/6/11 bought a Fiat 500 Pop, which is fully paid for and no car payments. The staff and dealership were pleasurable to work with.
Aside from the above, the sales person Jessica was a wonderful person (at Lauderdale Mini)to work with. She was NOT at fault with us going elsewhere for a new car.