Laura Ford of Sullivan

Quality vehicles at a wholesale discount prices Wide selection of inventory Knowledgable sales staff I would recommend them selection of inventory Knowledgable sales staff I would recommend them More

My experience has been outstanding. I was able to order the exact Ford F150 I wanted, configured the way I wanted from the factory. I came across Laura Ford through a rather extensive w I was able to order the exact Ford F150 I wanted, configured the way I wanted from the factory. I came across Laura Ford through a rather extensive web search targeting customer service, ease of purchase and a transparent “OUT THE DOOR” price. I feel I received a excellent price from the get go and haggling was not ever a issue. My contact Cory Downing has been a absolute pleasure to work with. No matter where in the country you reside I would encourage giving Laura Ford a good hard look. More

Cory and the crew at Laura Ford treated me with top notch service every step of the way from ordering my vehicle to delivery to financing! service every step of the way from ordering my vehicle to delivery to financing! More

I will definitely recommend Laura Ford to everyone. They were quick to get my truck in and even quicker getting the work completed. They are very reasonably priced and didn’t charge us an arm and a leg They were quick to get my truck in and even quicker getting the work completed. They are very reasonably priced and didn’t charge us an arm and a leg like all the other dealer service shops would have. More

I can’t speak highly enough about Sonya, the best service advisor I’ve ever encountered. Her commitment to customer satisfaction is unparalleled. From the moment I reached out, Sonya went above and beyond to advisor I’ve ever encountered. Her commitment to customer satisfaction is unparalleled. From the moment I reached out, Sonya went above and beyond to ensure everything was handled perfectly. Her proactive approach, exceptional attention to detail, and genuine care made a world of difference. Sonya consistently anticipates needs, resolves issues swiftly, and does so with a positive attitude that makes every interaction a pleasure. She truly sets the bar high for service excellence. If you’re looking for a service advisor who will always prioritize your needs and deliver outstanding results, Sonya is the one you want. Five stars isn’t enough—she deserves even more! More

Staff was very courteous and helpful Was very pleased with service and the appointment availability with service and the appointment availability More

Super friendly and knowledgeable service advisors. They completed all the work in a timely manner that I requested nearest I can tell. They contacted me for approval on a price for a small fix that wa They completed all the work in a timely manner that I requested nearest I can tell. They contacted me for approval on a price for a small fix that was labor intensive. Final bill was to be expected with the amount of work done. Would give five stars but found one nut and one bolt loose on two separate covers. Outside of that it was good experience More

I purchased a 2020 Ram online from Laura Ford. The salesperson described the vehicle as "pristine" and with "good" tires. He even went as far as making up a bogus story about the previous owner an The salesperson described the vehicle as "pristine" and with "good" tires. He even went as far as making up a bogus story about the previous owner and how they "babied" the vehicle. With living 14 hrs away, I had to trust the salesperson. I asked the salesperson to send pictures of any flaws or scratches, he sent pictures intentionally hiding the flaws. I had the vehicle shipped to me and immediately noticed scratches all over the truck like it had been driven on an overgrown logging road, a large gash in the left bedside all the way to the metal and rusting, and more large scratches all the way into paint on the left rear door. The tires were worn unable to pass inspection, and had multiple mechanical issues including a large fuel leak. The sales manager initially offered to have the scratched repaired and after taking time off work to obtain multiple estimates as requested, that offer was retracted and I was told "tough luck". I've purchased many vehicles in my life, this one being the first time purchasing one online. This has been my single worst car buying experience and the worst dealership I've ever dealt with. Be warned, do not trust Laura Ford of Sullivan. More

Quick appointment and service. Decent price not sure why this site has a 15 word minimum. Absolutely not applicable Decent price not sure why this site has a 15 word minimum. Absolutely not applicable More