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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,975 Reviews
Call Service Center (580) 215-5567

1,975 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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July 20, 2025

1 1/2 hours to do an oil change is pretty drastic. I realize that the dealership does an inspection but.... I worked in the industry so I know how much time is wasted. More

by plainsman2
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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July 19, 2025

The only thing I did not like was the waiting room was really dirty. Cecily was super helpful More

by DAWDGW09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecily was fantastic
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Jul 21, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback—we’re glad Cecily was able to assist you! We’ll be sure to address the waiting room issue to improve future visits.

July 19, 2025

Customer service sucks. Took 5 phone calls and 4 days to get an update on my truck. No one ever called me back. Had to be lucky to get ahold of the right person to talk to. More

by scout24gab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2025

Very professional, quick and accommodating. Will continue to use this dealership for my future uses. More

by king_payton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Payton! We appreciate your trust and look forward to serving you again in the future!

July 17, 2025

Will not be returning I’m not happy was charged twice for the diagnostic fee even though I told them what was wrong with my car directly and it’s was a few days later which I was told to bring the car back i More

by STEPHANIERHODES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2025

Was quoted a price and the final cost was over double the quote. Not happy at all More

by kjsgagawforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2025

Sales was very helpful professional and courteous you can tell this dealership has great leadership More

by morgan.reed50
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Gearhart, Justin Gearhart
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Jul 16, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Morgan! We’re glad our team’s professionalism and leadership made a positive impression. We appreciate your feedback!

July 16, 2025

As always very professional, very knowledgeable would recommend to anyone Will always purchase my vehicles at this dealership More

by morgan.reed50
Recommend Dealer
Yes
Employees Worked With
Ciscily
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Jul 16, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Morgan! We’re grateful for your continued trust and recommendation. We look forward to serving you for years to come!

July 15, 2025

Cecily is so so helpful. She has made us rethink doing business there. We had stopped doing business previously, because of lack of communication and long wait times. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecily
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Jul 15, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback! We're thrilled to hear Cecily made such a positive impact. We're working hard to improve, and we're grateful for the opportunity to earn back your trust.

July 12, 2025

My check engine light came back on today after repairs. Will contact Ariel on Monday More

by marlinda.johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Oh no, Marlinda. Please give us a shout so we can get you squared away. Thank you.

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