Legend Volkswagen Audi

Legend Volkswagen Audi
158 Merrick Rd.
Amityville, New York 11701

Sales: (866) 597-6948
Service: (631) 691-7700
Parts: (631) 691-7700

Manufacturers: Audi, Volkswagen


Most Reviewed Employees
Brian Paige Brian Paige
GM
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Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 3.9/5
36 Reviews
Legend Volkswagen Audi

Overall Score: 4 Star Rating3.9



About Legend Volkswagen Audi
Certified: Legend Volkswagen Audi
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Legend Volkswagen Audi has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Legend Volkswagen Audi
Legend Audi and Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simply thing, You, the client. Without your business we would not be here.


Kupey021263
4/9/2012 9:00:53 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Dominick

My Review of Legend Volkswagen Audi:
Quality of service was horrible. After car was serviced, other problems occurred because they did not have appropriate quality checks. Asked to speak to service manager, he was busy...never got back to me. I would not recommend Legend Audi. Go to another Audi dealer if you really want an Audi (I dont recommend that either).

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Response from: Legend Volkswagen Audi
Added: 4/10/2012 11:15:45 AM
This is a response to " Kupey011263"
Dear Sir/ Madame,
I want to apologize publicly for any issues that you had with my service department but witout the details I can not make things better. We always strive to give an excellent sales and service experience. Clearly NO business can always satisfy everyone as much as we would like to. I have found that most clients are very resonable and given the opportunity chances are good that I will be able to correct the situation. I would certainly invite you to give me a call or stop by the dealership so that we may meet and I can attempt to correct any deficincies that you may have experienced.

Sincerely,
Brian Paige
General Sales Manager
Legend Audi
631-691-7700 EWxt 313

peter caputo
2/25/2012 11:57:20 AM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: cory riccio

My Review of Legend Volkswagen Audi:
the management from brian paige to jose conception to cory riccio were very cordial and very well informed about my purchase. i was kept in the loop from when i orderd the toureg to delivery. i feel very comfortable in this dealership. it is state of the art and very well maintained. i also rate their service as excellent. all of my volkswagen needs have always been taken care of without a miss. i have purchased autos here before and i continue to give them first chance before i buy again.

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jolipman
2/17/2012 10:09:10 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Paige

My Review of Legend Volkswagen Audi:
I recently got a 2012 Audi S4 from Brian Paige at Legend Audi. This was the 2nd vehicle that I have gotten from Brian in the last 11 months. I would never even consider buying an Audi from any other dealer than Legend, and will continue to use Brian for life. I have had 2 wonderful experiences with Brian. Not only did he get me the cars I wanted quickly, but for LESS money that I expected...Both times! Brian is the absolute best person to buy a car from bar none! He is nice, honest and quick with a smile. Legend offers a very friendly, low pressure buying experience. I cannot say enough good things about my buying experience at Legend. I have had a lot of experience with buying new vehicles in the past....I have had 15 cars in the last 10 years and many of my experiences with car dealers have TERRIBLE. Thank You Brian for making me one happy man, AGAIN!

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cbryerman
2/12/2012 8:03:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott, Brian and Service Manager

My Review of Legend Volkswagen Audi:
Audi Legend staff is awesome. They solved by problem in a very professional manner. My new Audi 2011 had transmission problems and the Legend team work with Audi to get me a brand new 2012 Audi. Legend sales and service departments looked out for us and make sure that our experience was very positive. I highly recommend this dearlership.

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scitarella
1/28/2012 3:26:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Philip Levensen Brian Paige

My Review of Legend Volkswagen Audi:
A very friendly, knowledgable and low pressure sales experience. Philip was very patient with me given I was undecided on 4 different models to choose. Brian helped explain the price and took the time to show me the available inventory on the east coast. Gave me a fair price on my trade in. An overall pleasurable experience.

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Mercgir
1/2/2012 9:57:28 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Paige and Charles Gore

My Review of Legend Volkswagen Audi:
Shopped around for an A5 and found legend to be very fair in price. Sales manager Brian Paige was excellent and not pushy. Sales person Charles Gore was great. I did not feel pushed into this car which is so different then most dealers treatment. Excellent job on selling this car.

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Momtomads
12/20/2011 11:52:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Charles Gore, Brian Paige

My Review of Legend Volkswagen Audi:
I have leased Audi's for more than 15 years, without stumbling upon this gem of a dealership until recently. I made the mistake of going back to the same dealership, within the proximity of this fantastic dealership without giving Legend Audi a thought. What a mistake that was. Not only did I get a better price, but it was a much more professional and welcoming environment. I now realize it pays to go to other dealerships, although they may be an extra few miles from home to make sure your being treated right and getting the best deal. This dealership has earned my respect, I cannot say anything wrong about my experience. You want an Audi on Long Island, GO TO LEGEND AUDI IN AMITYVILLE. You won't be disappointed. You must see Charles Gore and Brian Paig, they will take great care of you.

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ard123
12/17/2011 3:27:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Paige, Ed Jaffe, David Johanson

My Review of Legend Volkswagen Audi:
The entire staff at Legend was a pleasure to work with. I have been a customer for the past 15 years and always get treated like I am family. Their prices are always competitive and they are very accomodating. Simply put, Brian, Ed, and the entire team can't be beat.

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camrnlendy
12/15/2011 11:27:42 PM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Charles, Brian, David

My Review of Legend Volkswagen Audi:
We had one of the easiest, hassle free, and professional car buying experiences from Legend Audi. We had been shopping around for a 2012 Q5. Since they are very hot right now, finding the car we wanted, with the options and color, was very difficult. If we did find the car, other dealers tried to rip us off by selling it at or above MSRP, despite Truecar and other online prices showing much much less than their offers. One dealership told us they had the car, took a deposit and disappeared for a few days, only to come back and tell us they didn't have it but could get us into a car that was $2000 more.

Anyway, we called Legend after looking all over the Tri-State area. I initially had reservations about even dealing with Legend because of a bad experience years ago with the VW component. We quickly found out that the dealership had new management led by Brian Paige. Charles was our salesperson, and the entire negotiation was conducted over the phone and email over the course of about 30 minutes. Very very easy. They had the car we wanted, they offered a fair price considering the market for the Q5, and were very thorough in explaining how the transaction would take place and how to structure the deal financially. All the paperwork was emailed to me, and at my leisure at home, I completed it and sent it back. Again, very easy process without any of the back and forth nonsense typically found at other dealerships. None of that "I'll go talk to my manager to get a lower price" game.

When we took delivery a few days later, we were very impressed by the thorough walkthrough and explanation of the cars features by Charles. Signing the papers was painless and actually somewhat enjoyable with the personable David. He did the typical routine of offering warranties and accessories, but it was quick and there was no pressure at all to buy. Simple simple simple, with no hassle at all.

It literally took under 3 hours when all was said and done to find the car, negotiate the price, handle the initial paperwork, take delivery, ask lots of questions, and sign out the finance agreements and forms.

Brian really has transformed this Audi dealership, and made us happy to buy from a Long Island dealer again. All the other Audi dealerships on Long Island are the pits--scum to put it mildly. We actually started looking around upstate, in NJ and CT just to get away from the LI Audi dealer games. Legend brought us back.

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Pippiz
12/15/2011 9:35:51 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Mr. Scroog

My Review of Legend Volkswagen Audi:
I did not feel very comfortable purchasing my car from this dealership. They had no customer service and just wanted to empty my pockets and take advantage of the sale without any care of what I was getting. Total disappointment I would never let anybody go here again.
Simply horrible and the man had no remorse for overcharging me.
The only good thing is I love my car atleast I got something good out of it and will NEVER go back.
Don't go there save yourself a trip and find somewhere that can treat people the way they should!

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