Lehigh Valley Acura

The service personnel are always friendly, helpful, and accurate in their assessment of the time required for the service. The waiting area is very pleasant (except for the incessant chatter of Fox News!) accurate in their assessment of the time required for the service. The waiting area is very pleasant (except for the incessant chatter of Fox News!) and Internet access is available. I feel that the cost of the service is fair for a dealership and I have all my work done there except for an occasional oil change. More

I purchased a BMW 328xi last week from Lehigh Valley Acura and my experience was the best I've ever had with a dealership. Chris was my sales guy and he kept me informed of what was going on minute by Acura and my experience was the best I've ever had with a dealership. Chris was my sales guy and he kept me informed of what was going on minute by minute. I felt like I was important to them which is how everyone should feel when you're purchasing a car regardless of your situation. Matt who is the finance guy was just amazing as well, called back immediately, did everything he could to get me that car. The first person I met when i went to the dealership was Jim, the used car manager and he assured me that he would help me get the car and was just the nicest person. Words would not be enough to tell you how great this dealership is. You need to go in and see for yourself, it's worth giving them the business. I love my new car so far and i am looking forward to my next purchase from them. I will recommend them to all my family, friends and strangers. :) :) I love you guys at Lehigh Valley Acura! Daisy D., NYC More

We are always greeted warmly and by name. Our wait time is never excessive - if more needs to be done than anticipated we are given choices: to wait, come back, leave car and enjoy a loan car. Since we c is never excessive - if more needs to be done than anticipated we are given choices: to wait, come back, leave car and enjoy a loan car. Since we come a distance these choices are very much appreciated. Our specific concerns are always addressed. On this last visit we were informed that we should consider tires and front brakes on our next scheduled appt. However, we were reassured that we would still pass inspection this month and that our safety was in no way compromised. This was explained in great detail as well as the choices in tires and approximate cost of same, giving us time to plan accordingly. I aoplogize that I cannot give the name of the person to whom I spoke this time without going out to the car and looking at my receipt. Perhaps in one way that is a good thing - in that for the customer repair rep the emphasis is on pleasing the customer rather than on himself. Mustafa I have known for the last 6 yrs. and has always made me feel welcome and that my needs and concerns were important. More

I had previously leased a 2007 TL and loved it; and loved the service at Lehigh Valley Aura; therefore, I just wanted the new Acura TL -- and I love it too. My customer service rep was always attentive to my the service at Lehigh Valley Aura; therefore, I just wanted the new Acura TL -- and I love it too. My customer service rep was always attentive to my questions; whether in person, by phone or email. More

Everyone I dealt with at Lehigh valley Acura was courteous, professional, and extremely helpful. The salesman took his time in showing me the operational details of the vehicle, taking me for a test courteous, professional, and extremely helpful. The salesman took his time in showing me the operational details of the vehicle, taking me for a test drive, and answering all my questions. I would recommend this dealership whole heartedly to a friend. More

Never say "Never", you just never know, as a consumer, I was in doubt of my purchase, Bill and Sonny never gave up hope, worked with me with my situation and delivered better than anticipated results. I can was in doubt of my purchase, Bill and Sonny never gave up hope, worked with me with my situation and delivered better than anticipated results. I can not say enough of the Experience I had with Lehigh Valley Acura, they sure earned my business now and in the future. More

The entire service staff has always been responsive to my concerns whether just a small matter about a light bulb to a major mechanical issue. The mechanic and service tech listen to you and get your fed bac concerns whether just a small matter about a light bulb to a major mechanical issue. The mechanic and service tech listen to you and get your fed back. They schedule service to accommodate your schedule. Lastly, they serve great coffee and bagels! More

I have had my 2006 Acura RL less than a year, and every time I have brought the car in for service, the men in the office explained every question I had, several times bringing me out to the car to show me time I have brought the car in for service, the men in the office explained every question I had, several times bringing me out to the car to show me features. This last visit on Mon. 3/22 was for an oil change and inspection. Every line of the bill was explained both before and after work was performed. I have been extremely pleased so far with the courtesy, friendliness, and it would seem, expert mechanics and office staff to whom I entrust my car. More

A few years ago, I was in the market for a new vehicle and had been dealing with the Montgomeryville Acura sales team. After multiple visits and several hours of negotiations, I had become very frustrate and had been dealing with the Montgomeryville Acura sales team. After multiple visits and several hours of negotiations, I had become very frustrated with the dealership. I felt as though the dealership was not responding well to me and that they were never giving me a straight answer during the negotiation process. It was at this time that I decided to call the Lehigh Valley Acura dealership. I was put in touch with Matt Murphy and ended up buying a car on my first visit to the dealership without any problems. As my lease on that vehicle recently began to reach the end of the term, I got back in touch with Matt again to discuss my options with a new lease. Matt arranged a time to meet with me and did everything he could to get me into the new car that I wanted. Because of the service I've received from Matt and the rest of the Lehigh Valley team, I will continue to do business with this dealership in the future and reccomend to anyone in the market for a new vehicle to get in touch with Matt / Lehigh Valley Acura. Thanks for the great service! More

This was our first service experience at lehigh valley acura,very professional and friendly.They make customers feel very comfortable,I noticed that every other customer seemed as pleased as I was.We had acura,very professional and friendly.They make customers feel very comfortable,I noticed that every other customer seemed as pleased as I was.We had an oil change and tires rotated, we will definitley be back for future needs.Very comfortable lounge/waiting area.Thank you Tim and Lisa Scott More