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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
451 Reviews
Call Service Center (610) 965-1181

451 Reviews of Lehigh Valley Acura - Service Center

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May 10, 2024

The service area was very detailed in the information they provided for my service visit. They explained what they had to work on and explained my invoice More

by FERFDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Helpful
May 08, 2024

On time and great communication with me. Car was washed and clean though out. Thanks. More

by Eaglesfan237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Report | Print
May 08, 2024 -

Lehigh Valley Acura responded

We're thrilled our team delivered punctual and thorough service! Thank you for choosing Lehigh Valley Acura for your maintenance needs. Drive safe and take care!

Helpful
May 07, 2024

This was my first time bringing my Acura in for service and I am 100 percent satisfied with this dealership and the customer service is excellent! Everyone was very courteous and professional. I will defin More

by Randy Kutzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
May 07, 2024 -

Lehigh Valley Acura responded

Randy, we're delighted to know you had a great first experience with our service department at Lehigh Valley Acura. We look forward to assisting with all your future automotive needs!

Helpful
May 02, 2024

Mark, did a great job of explaining everything to me and kept me informed about the progress, and completion. More

by jim.gatto32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
May 03, 2024 -

Lehigh Valley Acura responded

We're glad to know that Mark was able to provide you with a thorough explanation and kept you updated throughout the process at Lehigh Valley Acura, Jim. Thanks for sharing your experience!

Helpful
May 01, 2024

Excellent service, Pleasant staff Timely reminders of appointment also prompt response to phone calls always a good experience More

by Jegross2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblunt
Report | Print
May 02, 2024 -

Lehigh Valley Acura responded

We're delighted to know you've had consistently good experiences with our team at Lehigh Valley Acura. Your feedback about our service and staff is greatly appreciated!

Helpful
April 30, 2024

Chelsea in service is excellent. The service is always fast, fairly priced, and good quality. Communication is great too. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea from service
Report | Print
May 01, 2024 -

Lehigh Valley Acura responded

Laura, we're so glad to know that Chelsea and our service team at Lehigh Valley Acura have been able to provide you with fast, fair-priced services. We appreciate your feedback!

Helpful
April 23, 2024

Service rep was efficient, pleasant, and kept the cost down. Car was returned as always, after many years of dealing with this dealership in the past, well done and cleaned. More

by gafrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie in service
Report | Print
Apr 23, 2024 -

Lehigh Valley Acura responded

We're delighted to know you had a positive experience with our service rep at Lehigh Valley Acura. We always aim for efficiency and cost-effectiveness, so it's great to see that reflected in your visit. Thanks for sticking with us over the years!

Helpful
April 20, 2024

I like the professionalism of the whole staff they are always quick to answer any questions you may have. More

by ddot4321Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Apr 22, 2024 -

Lehigh Valley Acura responded

We appreciate your positive feedback! Our team at Lehigh Valley Acura always strives to provide quick and professional service. Don't hesitate to reach out if you have any more questions in the future!

Helpful
April 19, 2024

Dealership was very. Good to me. Chelsie was kind and answered all my questions. Her service was. Excellent. Thanks for this great service. Regards, William Phillips More

by Wp1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie in Service
Report | Print
Apr 22, 2024 -

Lehigh Valley Acura responded

We're delighted to know that Chelsie and our team at Lehigh Valley Acura were able to provide you with excellent service. Thank you for your kind words, we appreciate it!

Helpful
April 19, 2024

Great service! Wouldn’t go anywhere else! Very professional, trustworthy and considerate!! My go to place!! More

by Peter E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Apr 19, 2024 -

Lehigh Valley Acura responded

Peter, we're delighted to be your go-to place for great service! Thanks for trusting us at Lehigh Valley Acura. We look forward to serving you again in the future!

Helpful
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