Lehigh Valley Acura

Excellent customer service, one of the best experiences I've had with car dealer service. Getting a loaner was a breeze, I was out of there in 5min. Friendly people, joy to deal with. That's how it should I've had with car dealer service. Getting a loaner was a breeze, I was out of there in 5min. Friendly people, joy to deal with. That's how it should be done everywhere. It was great to come back to pick up my car knowing the same people will deal with me. More

We drove all the way from Harrisburg and they were appreciative of the that. Very attentive sales personnel. Friendly, knowledgeble and honest. Gave us a good deal and followed up after the sale. H appreciative of the that. Very attentive sales personnel. Friendly, knowledgeble and honest. Gave us a good deal and followed up after the sale. Had an issue with the car that they researched and provided us options and solutions. Highly recommended. More

Jessica Chunka could not have been more helpful and knowledgeable in helping me choose my Acura TL. Not making up my mind on my first visit, she was more than accomodating when I came back after test knowledgeable in helping me choose my Acura TL. Not making up my mind on my first visit, she was more than accomodating when I came back after test driving a few other competitors' vehicles and wanting to drive the Acura one more time. She was extremely knowledgeable about all the "tech" functions and after my lease purchase spent even more time making sure I knew many of the important features in order to get the most enjoyment out of my vehicle. She followed up with not only an e-mail, but also telephoned me to make sure I had no further questions and was adamant about calling her whenever I had anything I couldn't figure out. My dealings with Lehigh Valley Acura was more than pleasant and I will definitely recommend this dealership to friends and family. Deb Mickey More

I hate buying a new car because of all the games a dealship can play with vehicle price, trade-in, financing. Why is it that two different dealerships will sell the exact same vehicle for different a dealship can play with vehicle price, trade-in, financing. Why is it that two different dealerships will sell the exact same vehicle for different amounts? You walk away from the table wondering if you got the best possible deal. This is my third vehicle i've purchased from LV Acura and have always felt like i was treated honestly and professionally. When service is needed, i always have a loaner car for the day. The service seems to be done well with warranty allowances to the maximum. Dan Roman, used car sales, was very easy to work with. Did not push any particular vehicle but explained all the details on each. Called and emailed a several times and he always returned the inquiry as quickly as possible with an answer. I shopped around online and found the prices at LV Acura generally were lower than other comparable vehicles at other dealerships. When i need to shop again, they will be first on the list as to seeing if they have what i want/need. More

After bringing my tsx for it's annual state inspection in NC at a local acura dealer the tighten fuel cap message came on. After tightening the fuel cap the message did not go away. While in the Pa area I ha NC at a local acura dealer the tighten fuel cap message came on. After tightening the fuel cap the message did not go away. While in the Pa area I have my car serviced at Lehigh Valley Acura. As previously reported they are excellent. I highly recommend them. More

After hearing stories on how you should avoid going to dealers for service I found that to be wrong when I took my car for service at Lehigh valley acura. Excellent service experience. Will continue to ta dealers for service I found that to be wrong when I took my car for service at Lehigh valley acura. Excellent service experience. Will continue to take my car there for service. Mustafa explained everything that was done on my car and I was not overcharged. More

I've been a long-time LVA customer (18 years now) and my most recent service visit reaffirmed why... I had my '03 MDX in for routine service and to have a few items checked, including a starter related n most recent service visit reaffirmed why... I had my '03 MDX in for routine service and to have a few items checked, including a starter related noise and a squeaky drivers seat. I was informed that the starter was probably in the early stages of going bad but would most likely last a couple more years. Rex went out of his way to replace the starter at no charge even though my vehicle is out of warrenty. In addition, next time I'm in for service, they will be replacing my seat bracket...at no charge! I've known Rex for all of those 18 years and he made a point of mentioning that this is their way of showing appreciation for my loyalty. Once again, Rex and the LVA team have gone above and beyond to insure my total satisfaction. More

I recently bought a pre-owned 2006 Acura TL (my very first car purchase)that I subsequently learned had originally been leased from and serviced by LVA. It appeared to have been meticulously maintained first car purchase)that I subsequently learned had originally been leased from and serviced by LVA. It appeared to have been meticulously maintained and had been driven less than 27,000 miles. However, the "Check Engine Light" remained on, so I delivered it to LVA for service. A prompt diagnosis was performed, and I was shocked to learn that the 6th cylinder was malfunctioning due to someone previously having used diesel fuel in the vehicle. Although not covered by Acura warranty, the Service Manager, Rex Weaver, was extremely sympathetic under these innocent circumstances. He truly took a personal interest and seemed determined to see to it that I get a fair shake, and not become a disappointed new Acura customer. The engine had to be substantially disassembled, including removal of the head, in order to fully examine the extent of the damage. Two(2)broken piston rings were discovered and replaced,after which the engine had to be completely reassembled, altogether involving a tremendous number of man hours. Of course, I understood why there could be no warranty for this repair, and fully expected to be billed accordingly. To my relief and pleasant surprise, Rex presented me with only a nominal invoice in keeping with his steadfast determination to make my first experience with Acura and LVA a positive one. He truly went above and beyond (and then some) what I would ever reasonably expect from any dealership's service department, all in the spirit of promoting a good customer relationship. I have shared this special story with family and friends alike, and know it will bode well for Acura, LVA and, hopefully, Rex Weaver personally. He is a true and caring professional, and I will always remember the kindness he extended to me. More

I have had an excellent experience with this dealership, in particular, Jim Haines our salesman. I look forward to a long and satisfying relationship with Acura and this dealership. in particular, Jim Haines our salesman. I look forward to a long and satisfying relationship with Acura and this dealership. More

my vehicle was serviced very quickly on short notice and the staff was very friendly and helpful. the staff was very friendly and helpful. More