Lehigh Valley Honda - Service Center

The service department is very customer oriented. The service department is very customer oriented. Pleasant places to wait for service; VERY friendly, service techs who take the time to explain The service department is very customer oriented. Pleasant places to wait for service; VERY friendly, service techs who take the time to explain all charges on statement; CLEAN service area; LOVE the express service; we also own two Toyotas and we have started to bring them to this service department instead of Toyota's. Our next vehicle will be a Honda! More

LV Honda inspected the car and replaced a seat heater switch back light. This service was fine, all was done as expected. I also asked to check my drivers seat. I could feel it move from side to side whe switch back light. This service was fine, all was done as expected. I also asked to check my drivers seat. I could feel it move from side to side when cornering. I drive an Odyssey so I'm not cornering hard. They could feel the movement in the seat but said they thought it was normal for an electric seat to have this. They also stated that Honda does not have any write ups on a loose seat. They tried to convince me there needs to be some play so the motors don't bind up. Although I agree there needs to be some play, I don't think this is normal. The seat did not do this from new, this only started in the last 6 months. I travel as part of my job and have driven 60 to 70 different cars with electric adjustable seats, as well as owning 4 other cars with this type of seat. I have never felt this type of movement in any other seat. This is another example of a car dealer and car company not standing behind there product. instead of admitting there is something wrong with the seat and replacing it they try to convince you it's normal. I had a similar experience with the brakes on this vehicle. More

The service was great! I stopped by the dealership on Saturday and was shocked by the speed (and price) of the service. The young man begin the counter (Tony?) was courteous, knowledable and professional Saturday and was shocked by the speed (and price) of the service. The young man begin the counter (Tony?) was courteous, knowledable and professional. I had quite a few questions about my 06 Accord as well as my Acura and was pleased when the service man was able to provide all the answers. I have been coming to Lehigh Valley Honda/ Acura for years now and will continue to do so because of the friendly and helpful demeanor of the employees. More

My experience with Lehigh Valley Honda has been nothing but wonderful. My last visit was a pleasure from the phone call to make the appointment to have my annual inspection, arriving to prompt attention but wonderful. My last visit was a pleasure from the phone call to make the appointment to have my annual inspection, arriving to prompt attention from the service workers, to waiting to paying and finally to getting into my car to leave. (OMG, they washed it too ?!!) Everyone approached me in a friendly way, making me very comfortable to do business there. Their work is exceptional, timely (mine was finished far sooner than expected), I'm treated to a nice place to do my waiting with beverages and snacks, cashier chatted as I took care of payment, the cost is reasonable for the work done.....how could I not love dealing with them. I have recommended them on more than one occasion and will continue to do so. thank you for asking my opinion. I welcome the opportunity to share my satisfaction with Lehigh Valley Honda. More

The service department is top notch at this dealership. They treat you like gold. I think they strive to make every customer feel like they are important. Prices on some service repairs are higher th They treat you like gold. I think they strive to make every customer feel like they are important. Prices on some service repairs are higher than I can find elsewhere. I've had some service (brakes, etc..) done elsewhere because of the quoted service price. I will continue to go to Lehigh Valley Honda because of the way they treat people. If I buy another Honda...I would certainly consider Lehigh Valley Honda as my first choice to do so. More

Excellent ,friendly service.Efficient,polite and always there to answer questions.sam Azar is an excellent service manager and had my car ready in no time. The sales team made sure i would know all about m there to answer questions.sam Azar is an excellent service manager and had my car ready in no time. The sales team made sure i would know all about my new car. Mr. Goodwin runs a very high quality operation. More

The service at Honda is excellent. The mechanics are always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less tha always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less than he tells you and he is very thorough in explaining what was done. He's a keeper! More

I have always had good service for LV Honda/Vinart. However, after paying over $700 for labor work and receiving 4 new tires, the very next day my tire was flat. When the road service arrived to place However, after paying over $700 for labor work and receiving 4 new tires, the very next day my tire was flat. When the road service arrived to place the donut spare on my car-it was revealed that the fault was with the placement of the new tire (valve stem.) The spare was rather low, I called service. I was told to drive the car to Lehigh Street and the tire would be fixed or bring the tire in to the facility and later have it mounted by AAA. I explained with the low spare, I would not be able to drive to Lehigh St. I opted to take the car to a local service station to hav eth tire fixed at my expense. Overall, I do like the Honda product and service area. This time I was a bit inconvenienced. This will not impact my decision to buy a future Honda. More

We are on our seventh Honda. We have been going to LHVH for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well w for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well with me. He has been fair and accurate in his estimates and repairs. Another thing that I have grown to appreciate over the years is their consistency. From the front service technicians to the Express Lube (Mike) as well as parts(Scotty), they all seem to carry the same value of genuineness and courtesy. They have always performed their work with integrity and it is quite nice to have management stand behind their warranties. We bought a new 2008 Accord EX and when I sell my Lexus I plan on buying from this dealership. This type of quality service is not easy to find and I highly recommend them. Dr.MCS More

It's all about trust. There is never a doubt that when you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews concerned with price,however, ultimately it's all about value. Customer satifaction comes from the top down, from Brett McCabe to Trevor and Mike (in Express Service), and everyone else you have contact with. Tell them your concerns, they will listen and do everyting within reason to satisfactorily resolve your issue. It is a pleasure dealing with honest and reasonable people. More