Les Stanford Chevrolet Cadillac

Les Stanford Chevrolet Cadillac
21730 Michigan Ave
Dearborn, Michigan 48124
(313) 565-6000

Manufacturers: Cadillac, Chevrolet

Most Reviewed Employees
Kayla Kish Kayla Kish
Internet Sales
Dennis Tap Dennis Tap
Internet Sales
Ali Reda Ali Reda
Chevy Sales
Kevin Maples Kevin Maples
Chevy Sales
Val Lamb Val Lamb
Chevy Sales
John DeAngelis John DeAngelis
Chevy Sales
Erik Hibbard Erik Hibbard
Internet Sales Manager
Bruce Hopkins Bruce Hopkins
Pre-Owned Sales
Joe Quinn Joe Quinn
Finance Manager
Rochelle White Rochelle White
Cadillac Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television
Vending Machines
Cadillac Roadside Tech
Cadillac Concierge pick up for service

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
131 Reviews
Les Stanford Chevrolet Cadillac

Overall Score: 5 Star Rating4.9



About Les Stanford Chevrolet Cadillac
Certified: Les Stanford Chevrolet Cadillac
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Les Stanford Chevrolet Cadillac has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Glo37baby63@aol.com
5/21/2012 7:21:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kara Carroll, Kayla Kish, Joe Quinn

My Review of Les Stanford Chevrolet Cadillac:
My experience with Les Stanford was nothing less than exceptional! I have had my time wasted and been made to feel degraded at other dealerships in the past but my experience with Les Stanford Chevrolet was a total opposite eperience. I filled out an online request to receive info on a new Traverse then found out I had to have exceptional credit. I received several emails from dealerships in which I responded with an email explaining I didn't realize I would need excellent credit. I received an email back from Kara Carroll right away saying there is always something that can be worked out. I told her I didn't want to waste my time coming in only to find out there was nothing that could be done and get "laughed out of the place" as has happened on several occasions before. Kara went right to work and assured me that would not happen this time. She put me in touch with Joe Quinn the finance director and he got right down to business and told me exactly what I needed to do to get the deal done. When I went down to the dealership Kara had left for a family emergency but Kayla Kish was waiting for me and took excellent care of me before handing me over to Joe to finish the deal. Everything went very smoothly. Joe knows his stuff because he had everything in place. I was able to get my new vehicle in les time that I've spent at other dealerships only to find out there was nothing they could do. I wasn"t able to get the vehicle I wanted but Joe explained in a couple of years I would be able to trade this one in and get what I want. When it comes to that time Les Stanford Is where I'll be going!

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dskutt
5/19/2012 1:09:30 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis Tap

My Review of Les Stanford Chevrolet Cadillac:
Came through CCM membership and met Dennis at a meeting. He has been very professional and worked with me as I thought through options. I have enjoyed the experience more than with any of the previous cars, suvs, etc. that I have leased or purchased. Dennis is knowledgeable about the product and was helpful in my thinking through options. I would highly recommend him to family and friends.

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tequila3x23
5/14/2012 5:32:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kara Carroll

My Review of Les Stanford Chevrolet Cadillac:
Kara Carroll was very helpful in the process of me purchasing my new 2012 Chevy Cruze. She made the experience hassle free. Would definitely recommend her to family and friends interested in buying a new car. Internet sales is the way to go and Kara real makes the experience great. For people with not a lot of time on there hands try Les Stanford Chevrolet ask for Kara Carroll......

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ramy.hijazi
5/11/2012 12:36:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kayla Kish

My Review of Les Stanford Chevrolet Cadillac:
Kayla Kish was very helpful and got me into the CTS that I wanted. I would recommend Kayla to anyone who is interested in getting into the car they want! Thanks Les Stanford

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Dr. Ron
5/2/2012 3:27:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ali Reda

My Review of Les Stanford Chevrolet Cadillac:
I recently purchased a new Cadillac from Ali Reda at Les Stanford and I am extremely satisfied. Ali went above and beyond to get me the vehicle I wanted at a great price. He made sure I was able to take advantage of several rebates that I was unware of prior to inquiring about a new car. Ali made sure to make the whole transaction hassle free, finalized all the details, and all I had to do was walk in and sign and pick up my new, gleaming Cadillac. I have already referred several friends in the market for new vehicles and I have no doubt they will be well taken care of with Ali. I usually don't even care to take the time to write reviews, but I was so impressed with Ali's service that I felt compelled to spread the word. Les Stanford is a beautiful dealership with the best selection around, that coupled with the fact that they have the best salesperson around makes going there an easy choice.

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moorecharlene
5/2/2012 1:09:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kara Carroll, Erik Hibbard

My Review of Les Stanford Chevrolet Cadillac:
This was the most pleasant experience when purchasing a vehicle that I have ever had. The two of them contacted me immediately following my internet inquire regarding my trade-in and interest in the Equinox truck. This inquiry was made over the weekend and when I walked in without phoning on Monday morning, they were so welcoming and pleasant, they even indicated that they had just e-mailed me this morning. The did a appraisal of my trade-in and allowed me to drive the Equinox truck. They helped get the things I most wanted for the price and the leasing option I felt most comfortable with. I even asked how long the entire process would take to finish the sale process and the time they gave me was excellent and they were finished when they promised. By the time I returned home to get the other keys to my trade-in and returned they were ready to wash and get the new purchase ready for delivery to me. The paperwork was a breeze and they were professional and pleasant. I was just orignally looking with not a intention of buying that day, but seeking dealerships for the deal and demands I had, but I found it here at this time and is very satisfied. This is the only dealership that I have purchased a car/truck from that was not a hassle, long day, and problems without getting what you want or need. I would recommend Les Stanford to all my friends and family anytime and I would bet they would never want another dealership experience other than Les Stanford again. Erik and Kara took care of everything for me and I was not nervous or concerned about anything. They did what I asked professionally and in a timely matter. This purchase was the best one I every experienced. I would recommend this dealership to anyone looking for a plesant buying experience.

Thanks Erik and Kara.

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rnfike2005
4/27/2012 7:21:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kayla Kish

My Review of Les Stanford Chevrolet Cadillac:
I had modified my mortgage and did not know until after doing so that it had destroyed my credit, I had a lease and when turning it in was told that I could no longer lease nor buy at the chevy dealership, I ended up with a new Kia which I was not happy with and the service at the dealership was horrible as was the astronomical car payment, after 1 1/2 years I finally went in to Les Stanford and spoke with them, within a couple of days they not only had me out of the car I was in but got me into a new vehicle with lower payments, the staff is wonderful and they truly go out of their way to make the customers happy, I will never deal with another dealership but Les Stanford

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Banko
4/23/2012 8:05:00 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kayla Kish

My Review of Les Stanford Chevrolet Cadillac:
I had a very pleasant experience today at the dealership looking for a new lease car, black cadillac @ Les Standford. Very outstanding personal service! Thank you

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hannibal1
4/22/2012 5:50:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John DeAngelis

My Review of Les Stanford Chevrolet Cadillac:
Les Stanford Chevrolet and the salesman,John DeAngelis is everything you are looking for in buying a vehicle. John was very helpful when I came in to buy my Chevy Cruze,he went above and beyond to make this a pleasant car buying experience. John is a very dedicated and courteous salesman who pulled out all the stops in working out what could be the best package to fit my needs. John exceeded my expectations. I would recommend Les Stnaford Chevrolet, and in particular John DeAngelis to friends and family and already have. I know who I will continue doing business with in the future....JOHN DEANGELIS!!!

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scrollndan
4/17/2012 11:26:33 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Erik Hibbard, Joe Quinn

My Review of Les Stanford Chevrolet Cadillac:
Hello, this is my first experience with Les Standford and the 3 individuals I delt with ( Erik Hibbard, Joe Quinn and Tom Manatine) were very professional and very quick with the return phone calls, the paperwork and the delivery.
The Used Dodge Ram I purchased was prepped and ready to go when they said it would be and all the paperwork was a breeze to go thru.

I would recommend these guys and the dealership to anyone looking for a pleasant buying experience.
Thanks Guys!!

Dan Martin (Allen Park)

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