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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
753 Reviews

753 Reviews of Lester Glenn Subaru - Service Center

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May 27, 2024

Was in for 30k svc and was chatting with my friends Seth Leifer & Jim Grace. Looked at the Crosstrek Limited and then the WIlderness. Was not planning on trading in either. Liked what I had very much so. Th More

by kmohara964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Palazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi kmohara964, Thank you for sharing your detailed and positive experience! We're thrilled to hear that Seth, Jim, and Nicole made your visit enjoyable and seamless! It's fantastic that you were able to trade in your vehicle for a new Crosstrek! We're delighted that our team made the process easy and joyful for you. If you need anything else or have any questions, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 26, 2024

Very efficient and courteous and with thorough explanation of what was done to the car and what needs to be done next time. More

by BIRGITSTARK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi BIRGITSTARK59, Thank you for your positive feedback! We're delighted to hear that you had an efficient and courteous experience with us! It's great to know that our team provided you with thorough explanations of the car's service and future needs. If you have any further questions or need assistance in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 26, 2024

I was greeted tax soon as I walked in the door and waited less than a minute to be serviced More

by locarbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi locarbs, Thank you for sharing your positive experience! We're glad to hear that you were greeted promptly and received quick service. If you need anything else or have any questions, feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

May 26, 2024

Excellent job diagnosing problem and fixing. Was able to get appointment when I needed it. More

by MARIHNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi MARIHNAT, Thank you for your feedback! We're glad to hear that our team did an excellent job diagnosing and fixing the problem with your vehicle! It's great to know that we were able to accommodate your appointment needs. If you ever need anything else or have any further concerns, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 26, 2024

Everyone is so polite and accomodating. It's always very much a pleasure dealing with everyone More

by TROBYN.EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi TROBYN.EVANS, Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our team and found everyone to be polite and accommodating! Providing excellent customer service is always our top priority, and we're glad we could make your experience enjoyable. If you ever need anything else or have any further questions, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 25, 2024

Cathy is great to deal with. Always professional and personable. A true asset to Lester Glenn Subaru. More

by BACBEIHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi BACBEIHL, Thank you for your wonderful feedback about Cathy! We're thrilled to hear that she provided you with professional and personable service! It's fantastic to know that she's such an asset to our team. If you ever need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 25, 2024

Nicole is always professional and knowledgeable, always looking to make you feel comfortable and keeping me informed More

by DALESSIOMICHAEL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi DALESSIOMICHAEL50, Thank you for your kind words about Nicole! We're thrilled to hear that she consistently provides you with professional and knowledgeable service! It's great to know that she makes you feel comfortable and keeps you well-informed throughout your visit! If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 25, 2024

Very good . Nicole is very helpful she greats me and explains what repairs need to be done More

by CMIZEJEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lester Glenn Subaru responded

Hi CMIZEJEWSKI, Thank you for your positive feedback! We're glad to hear that Nicole provided you with helpful service by greeting you warmly and explaining the necessary repairs. If you need any further assistance or have any questions, feel free to reach out! We're here to help! Happy Driving, The Lester Glenn Subaru Team

May 24, 2024

Went in for an oil change and tire rotation. I was there for 2 1/2 hours because an error was made when servicing my car - when changing the oil, there was a spill that made the oil go all over More

by sjmlseq631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I dealt with Cathy, as always she is great! ! Service did however take 3 hours from time of my appointment. This is not good!! Next maintenance I MUST have ride home and back. More

by CONCAT41
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Lester Glenn Subaru responded

Hi CONCAT41, Thank you for your feedback and for your kind words about Kathy! We apologize for the longer-than-expected service time! We understand how important your time is. If there's anything else we can do for you, please let us know! Happy Driving, The Lester Glenn Subaru Team