Lexus Of Sarasota

Now on our 7th vehicle purchase from LOS, Carl LeBlanc fielded my initial call, listened to my wish list, set up an appointment and showed me vehicles matching my criteria. We even drove it to my home to fielded my initial call, listened to my wish list, set up an appointment and showed me vehicles matching my criteria. We even drove it to my home to make sure it would fit in the garage. Deal was done and took delivery in two days. Six out of five stars. Thanks!! More

Wow! I’m still in disbelief we bought a car as I was not expecting the process to be so easy. We wanted a luxury car for a certain price and they came bac I’m still in disbelief we bought a car as I was not expecting the process to be so easy. We wanted a luxury car for a certain price and they came back in our price range without hassle as best and final. We couldn’t say no! Johnathan (Sales) and Scottie (Finance) were easy to work with and have stayed in touch since to make sure we are comfortable. You can’t go wrong purchasing a car from them. More

Exceptional shopping and purchasing experience! My salesman, Dan went above and beyond helping me find the exact car I wanted. The finance manager, Dan was great to make the numbers right for me My salesman, Dan went above and beyond helping me find the exact car I wanted. The finance manager, Dan was great to make the numbers right for me to choose this Lexus dealership. And Dan in finance was very efficient in getting all the documents needed for Lease! More

I knew exactly which vehicles I wanted to look at when I arrived, and Jamie took me expeditiously to see the vehicle's as I'm sure he could tell I was on a mission. Jamie was knowledgeable and courteous and arrived, and Jamie took me expeditiously to see the vehicle's as I'm sure he could tell I was on a mission. Jamie was knowledgeable and courteous and wasted no time. Process was smooth to test drive and go through the purchase with your contract guy, sorry I don't remember his name. The value of my trade came back higher than expected and that was icing on the cake. For me this is a 15-year vehicle that is going to take me to retirement and maybe beyond. This was a great start to a long-term investment and hopefully hassle-free ownership. Almost forgot, your tech guy that took me through the initial setup did a great job, sorry I don't remember his name either but he did a great job and was very knowledgeable and courteous as well. More

They had excellent customer service , went above and beyond was very pleased with their service! beyond was very pleased with their service! More

Everyone I encountered was genuinely kind, respectful, and did their best to make us feel "at home". and did their best to make us feel "at home". More

Lexus of Sarasota is beyond words when it comes to client attention. I had a wonderful purchase experience and if I could I would buy 10 more cars from this group. My buying experience was perfect, and in attention. I had a wonderful purchase experience and if I could I would buy 10 more cars from this group. My buying experience was perfect, and in 2 days I will have a tech specialist show me how to use the bells and whistles. I already know that my service experiences will be good because I have owned a Lexus from this group for 6 years. This dealership is incomparable in every aspect that matters to me. THANK YOU, LEXUS OF SARASOTA! More

I flew in from Texas waited 45 mins in the lobby for help. Devyn Williams knew i was coming because they sent a driver to pick me up from the airport. The salesman had AirPods on while assisting me an help. Devyn Williams knew i was coming because they sent a driver to pick me up from the airport. The salesman had AirPods on while assisting me and two other customers at the same time. Sometime I don’t know if he is listening or not when I was talking to him since he had his AirPods. He apologize multiple times and I knew he wasn’t sorry as he was going back and forth between multiple customers. When he came back again first thing he said was “sorry, I had a customer waiting.” That made no sense since I am also the customer. It was very frustrating. I did not finance. I signed the papers, gave them a check and left. It took about 3.5 hours. I appreciate the sale of the car but the process when I landed needs improvement. More

Tried calling tod Satisfy deal that I needed several times very persistent we met both needs with a deal times very persistent we met both needs with a deal More

They were helpful in getting a car for me that I found online at another dealership in Tampa online at another dealership in Tampa More