Back

Lexus of Albuquerque

Albuquerque, NM

4.7
659 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

Directions

By Type

Showing 659 reviews

February 04, 2017

Love Eric! I have purchased two cars from Eric and always get great service. He is never overly pushy and we truly enjoy working with him! He knows how to make a More

by Sammy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Feb 06, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experiences in your dealings with Eric Diaz and Lexus of Albuquerque. Eric is a true professional whose priority is making sure his customers have a wonderful experience from the first purchase to the next. Thank you!

February 04, 2017

Best Car Buying Experience Eric Diaz offered exactly what I would have hoped for from a car buying experience. He has been very professional and personable throughout the entire More

by SabrinaKQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Feb 04, 2017 -

Lexus of Albuquerque responded

Congratulations on the purchase of your new Lexus NX from Lexus of Albuquerque! Thank you for taking the time to share your story. Eric Diaz is a consummate professional while providing his customers a fun and light hearted buying experience. Thank you!

February 04, 2017

Blame it on the TRAINING I am a retired school principal trained in evaluating staff. At Lexus of Albuquerque, I see excellent consistency of positive employee interaction wi More

by ebmatthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Daniel Perez
Feb 06, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your observations about the Lexus of Albuquerque staff. We want our customers to have a atypical buying experience and that starts with the first phone call, email, text, or handshake. Thanks for sharing!

February 03, 2017

Awesome experience! I knew Wright from the golf world and when I found out he was working at Lexus of Albuquerque, I knew I would buy from him. He is a very honest and g More

by MichelleRohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Feb 03, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story. We are so glad to hear we were able to change your perception of the car buying process and Wright was able to give you an experience of what it should be like to buy a car. He is the consummate professional and as you may already know, one heck of a golfer! Thank you.

February 03, 2017

Great experience Working with Jonnalyn was a great experience. She was patient with me and there was not a time that I ever felt rushed or pressured to pick a car I di More

by Toyota&wai68
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Feb 04, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience in working with Jonnalyn. For someone who has never been in the auto industry before she has already built up a loyal following of customers because she treats everyone like they are a friend or family member. Thank you!

February 03, 2017

my purchase of Lexus E350 I have known Chuck personally for a number of years but had not had any dealings with him professionally . He did an exceptional job of providing me w More

by Lobos031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Feb 04, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus and Albuquerque. Chuck is very knowledgeable and has a passion for making sure his customers have a truly outstanding experience. Thank you!

February 02, 2017

Shane Crabtree made my buying experience valuable. This is my second Lexus. Trades and RX 450h for an RX 350. Shane kept telling me he was new to the car sales game but it never showed. He answered More

by Old Rattlesnake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. Shane has a very approachable demeanor and his customers love working with him. Glad we were able to get you the car you wanted. Enjoy your new Lexus!

February 01, 2017

A+ Used Car Experience! Wright helped us find a used car for our daughter. We told him what we were looking for, and he came up with several excellent options. When we decide More

by Morrisangiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Feb 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience about Wright and Lexus of Albuquerque. Wright is a true professional and he gladly goes that extra mile for all his customers. Thank you!

February 01, 2017

Excellent Agent I visited Lexus in Albuquerque to look for a car and Jonnalyn helped me. She well explained the cars that they offered and what would be great for me More

by Nohvuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your review of Jonnalyn and Lexus of Albuquerque. We are glad to hear you had an enjoyable experience. Thank you.

February 01, 2017

Rc350f Jason was so helpful to me as a Costco member. With his encouragement I came into the dealership. He also did a great job of keeping me appraised ab More

by Lex350f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Eric Diaz, Jason Kirkpatrick, Wright Zimmerly
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Jason is a true professional and he always gladly goes that extra mile for all his customers. Thank you!

...
62
...