Lexus of Albuquerque
Albuquerque, NM
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Wonderful experience with Kassandra Kassandra was very helpful from the start. I had a non-sales issue at the dealership and Kassandra jumped right in the resolve the issue. Then, when w Kassandra was very helpful from the start. I had a non-sales issue at the dealership and Kassandra jumped right in the resolve the issue. Then, when we were interested in looking at a new Lexus, she was very helpful and knowledgeable about the Lexus products. She helped us narrow our search for the right car. She is very thorough and diligent throughout the purchase process. I would highly recommend her. More
5 star experience because of Wright Zimmerly When I wanted a newer, larger vehicle I asked Wright for his help. He went above and beyond for me!! He found me a great deal on a spotless, gorgeous When I wanted a newer, larger vehicle I asked Wright for his help. He went above and beyond for me!! He found me a great deal on a spotless, gorgeous car that met all of the picky criteria I gave him! I couldn't be more thankful and would not go to anyone else! His loyalty, kindness and patience with my decision making made everything so easy and smooth. I am SO thankful. More
A partner on my search for the right car From my first meeting with Shane, I felt his genuine interest in helping me find & purchase the right car for me. No heavy pressure tactics, but rathe From my first meeting with Shane, I felt his genuine interest in helping me find & purchase the right car for me. No heavy pressure tactics, but rather a friendly & knowledgeable attitude. Great follow through in getting my questions answered. A fine person, and I will definitely refer my friends to him. I love my car - thanks Shane! More
This is how car buying SHOULD be I have purchased 4 different cars from 4 different dealerships over the past 8 years. Needless to say I have had my share of car buying experiences. H I have purchased 4 different cars from 4 different dealerships over the past 8 years. Needless to say I have had my share of car buying experiences. However, buying a car from Wright at Lexus of Albuquerque was by far the best experience I have ever had! First Wright went out of his way and drove the specific car I wanted into town from Santa Fe to save me the trip. As soon as I set foot in the dealership I felt welcome and comfortable. Wright was knowledgeable, friendly, and attentive. I felt like I was buying a car from a friend. The process was, for the first time ever, fast and easy. The great experience didn't stop there. Wright stops to talk to me every time I bring my car in for service. I am a Lexus customer for life. I recommend Wright at Lexus of Albuquerque to anyone I know who is buying a car. Trust me you won't regret it. This is how car buying should be! More
Execellent Experience This was my first time purchasing a Lexus, and The experience was excellent. Wright Zimmerly was my sales person, he made sure the process went smoot This was my first time purchasing a Lexus, and The experience was excellent. Wright Zimmerly was my sales person, he made sure the process went smoothly, beginning to end, and continues to help out with any questions I may have. I will definitely be back next time I am in the market for a new vehicle. More
Dream Car + Exceptional Service=Lexus of Abq! After driving every car imaginable, I popped into Lexus where I test drove a 2016 NX200t and I never got out of it! It was the best car sales experien After driving every car imaginable, I popped into Lexus where I test drove a 2016 NX200t and I never got out of it! It was the best car sales experience I have ever had! Lexus has something for everyone! Wright Zimmerly was my salesman and really listened to what I was looking for! Wright did not try to push any more bells and whistles and found the car with the options I wanted. No games, no haggling! Wright took care of everything and the financing was so fast and easy! Say good bye to taking a day to buy a car! Try a couple of hours! Wright had my car cleaned and drove it into the showroom for my red bow picture! Wright has checked in with me several times in the last 2 months. He had car mats ordered for me and made sure I knew how to use all the features in my car. And when I needed a little review, Wright made it happen! Lexus owner for life! Thanks Wright! It truly was a December to remember! More
A joy to work with I was randomly and fortuitously assigned Shane when I walked in the door. Having previously owned two Lexus SC's I knew they were great vehicles. This I was randomly and fortuitously assigned Shane when I walked in the door. Having previously owned two Lexus SC's I knew they were great vehicles. This time I was looking for an SUV and had done my research on their website so had narrowed it down to an RX 350. They had a couple listed and Shane was more than willing to listen to what I wanted, let me test drive those that met my needs and discuss their pros and cons. As a woman trading in a vehicle I really appreciated his attitude, his honesty, his professionalism and his willingness to do whatever it took to make the sale; which happened in about two hours. Shane's "after-sale" follow-up has been equally terrific. More
Robert is the best. Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition eve Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition even though I bring in my Land Rover to a Lexus dealership. My car buying and service experiences have been so great I don't want to go anywhere else! More
Could not be better! We bought a Lexus GS 200F this last Summer. We had shopped at Audi and they seemed to be under the impression they were doing us a favor so we decid We bought a Lexus GS 200F this last Summer. We had shopped at Audi and they seemed to be under the impression they were doing us a favor so we decided to go to Lexus. Wright was our salesman and he continues to be AMAZING!! If we have a question or concern the sales department or Wright have went out of their way to help us. Will definitely purchase from them again. Thank you Wright! More
Kassandra Muldez is great to work with Kassandra Muldez is knowledgeable, helpful, great on follow through, and consistently provides great service. Kassandra loves vehicles and always amaz Kassandra Muldez is knowledgeable, helpful, great on follow through, and consistently provides great service. Kassandra loves vehicles and always amazes me with her appreciation of differences between various models. Very helpful on such big decisions. More