Lexus of Birmingham

Excellent. Again! As a repeat customer (2 from the dealership and 2 more from the salesman) I continue to be pleasantly surprised by Tom Williams Lexus. From giving wha As a repeat customer (2 from the dealership and 2 more from the salesman) I continue to be pleasantly surprised by Tom Williams Lexus. From giving what I wanted on my trade-in to handling all of the paperwork quickly and efficiently, I could not ask for more. And the salesman, Terry Lewis, was outstanding as he has always been. I am picky and can almost always find something to suggest as an improvement, but I am at a loss to do so here. More

Best automobile buying experience across any brand We found the vehicle we wanted online. I called the dealership and spoke with Andrew. We've all been burned before so I was skeptical of the sales exp We found the vehicle we wanted online. I called the dealership and spoke with Andrew. We've all been burned before so I was skeptical of the sales experience but everything they told me was true and I will be buying from Tom Williams Lexus again!! It was very refreshing to get exactly what we were looking for and the sales experience was wonderful. More

Great Deal !!!Great Buying Experience !Great Group of People Wasn't really looking to trade ,saw a like new 1 owner truck just like I would buy new but couldn't afford !!!found out that price was thousands of do Wasn't really looking to trade ,saw a like new 1 owner truck just like I would buy new but couldn't afford !!!found out that price was thousands of dollars below NADA retail ,Dealership team gave me a true price out the door with my old truck being traded in ,got me financed with a great rate from local credit union and I was out the door with my dream truck in a few hours !!!!WoW that was easier than buying a suit and being fitted !this is a great place to purchase a clean car that you can trust ,I highly recommend buying from this Dealership ! More

Very easy They have the TrueCar prices. I enjoy the haggling but was not able to at this dealership. Mr. Wong was very friendly and respectful. He worked har They have the TrueCar prices. I enjoy the haggling but was not able to at this dealership. Mr. Wong was very friendly and respectful. He worked hard and got close to what I was wanting in the finance department. More

Purchase of new car. Robert Cunningham is an excellent agent for Tom Williams in Birmingham. The processing of the sale was fast and without any delays. Overall experien Robert Cunningham is an excellent agent for Tom Williams in Birmingham. The processing of the sale was fast and without any delays. Overall experience is 5 Star Treatment overall. I recommend Tom Williams in Birmingham. More

Purchase of Car Bernard Remke is an excellent sales rep at Tom Williams Lexus. This is the 3rd Lexus I have purcahsed from Bernard at Tom Williams. It is an enjoyab Bernard Remke is an excellent sales rep at Tom Williams Lexus. This is the 3rd Lexus I have purcahsed from Bernard at Tom Williams. It is an enjoyable and easy process to purchase from Bernard. I recommend him to anyone I hear of that is interested in a Lexus. My overall experience was great and you can rate it as 5 Star. More

Best Dealership Ever! This is the second Lexus we have purchased from this dealership. We are from the Chattanooga area and drove to Birmingham to purchase. This dealersh This is the second Lexus we have purchased from this dealership. We are from the Chattanooga area and drove to Birmingham to purchase. This dealership offered a price that was $3000 lower than the same vehicle at the Chattanooga dealership. Our salesman, Berry, was the best! He is so patient and works hard to get the best deal for the customer. Mr. Jones is the finance department was wonderful too. The best thing that happened for us was that one of the options we purchased for our car could not be installed the day we bought the car. This was going to cost us another round trip to Birmingham. When our salesman went back to the department that handles the installations, they were not working but the man did it anyway!!! He did not want us to have to make another trip so he did it on his day off. This entire dealership is top notch with the best customer service available to consumers. More

A great experience Patrick Lavoy was my salesman. He NEVER pressured me to buy, lease, or trade up to a more expensive model. I would recommend this salesman and dealer Patrick Lavoy was my salesman. He NEVER pressured me to buy, lease, or trade up to a more expensive model. I would recommend this salesman and dealer to everyone. He was a perfect blend of friendly and professional. More

Super Satisfied My wife and I have purchased two vehicles from TWL. Can't say enough about how good the experience was working with our salesperson Gary Mugnier. We h My wife and I have purchased two vehicles from TWL. Can't say enough about how good the experience was working with our salesperson Gary Mugnier. We have always been pleased with the experience and pricing. After the purchases we never experienced "buyer's remorse". We had a minor accident and brought the car to TWL Collision Center for assessment. They are SUPERIOR! Spent the time necessary to make sure every smidgen of damage was put back to new car status. More

Satisfied Customer I drove to Birmingham a couple of times from Montgomery. Richard Mullins assisted me in finding the right car and the best price. He was very knowledg I drove to Birmingham a couple of times from Montgomery. Richard Mullins assisted me in finding the right car and the best price. He was very knowledgeable of the product line I was interested in and steered me to right car. Well worth the drive. Greg 12/18/2014 More