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Lexus of Chattanooga - Service Center
Chattanooga, TN
155 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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155 Reviews of Lexus of Chattanooga - Service Center
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September 01, 2017
Wonderful Service Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matte Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matter if it was a battery we needed or major repair on our Lexus IS350. More
by John M Cain
Employees Worked With
Other Employees :
Eric Liner was also wonderful to work with if Randy is not available.
Helpful August 25, 2017
Excellent service every time John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles very well, and he knows what services should be done and when they should be done to insure that everything will continue to operate properly without doing things that are not required. What a refreshing change: somebody who wants to help you do what is needed without trying to sell you a bunch of various stuff that is really not needed! It is a privilege to work with a skilled person who is honest and truly has the customer's interests at heart. More
by Organ Doctor
Employees Worked With
August 25, 2017
Great customer service Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. More
by Agonzalez88
Employees Worked With
August 17, 2017
Customer service Eric Liner is a dedicated professional who understands all aspects of customer service. He cares and he listens. He solves problems and concerns rathe Eric Liner is a dedicated professional who understands all aspects of customer service. He cares and he listens. He solves problems and concerns rather than make excuses and show a not interested attitude. Excellent service,great satisfaction. He is indeed a credit to the service department and indeed the dealership. Greg Maloof More
by Greg
Employees Worked With
Eric Liner
August 12, 2017
Great Customer Service from Ryan Kennedy! Ryan is an excellent customer service professional. When my care was experiencing an issue he arranged a service appointment the same day and my car w Ryan is an excellent customer service professional. When my care was experiencing an issue he arranged a service appointment the same day and my car was fixed quickly. Ryan and the Lexus team are the BEST! More
by eclecticmuseck
Employees Worked With
August 04, 2017
Excellent .. Cory was knowledgeable, professional, helpful, service was given as communicated. He was kind and considerate. I would recommend him to my friends .. Cory was knowledgeable, professional, helpful, service was given as communicated. He was kind and considerate. I would recommend him to my friends and family. . A man of integrity. More
by DL2017
Employees Worked With
Cory Horne
August 04, 2017
Super Nice! I was very pleased with the service I received at this dealer, I would recommend this dealer to others. Mr. Eric Liner took care of the problem I was I was very pleased with the service I received at this dealer, I would recommend this dealer to others. Mr. Eric Liner took care of the problem I was having with my car without any hassle. Thank you More
by Just4review
Employees Worked With
Eric Liner
July 30, 2017
Headlight replacement of my 2006 Lexus is 350 Brought my.Lexus in for headlight replacement..Eric waited on me and I was very pleased with him and the service. I will be back again and would be de Brought my.Lexus in for headlight replacement..Eric waited on me and I was very pleased with him and the service. I will be back again and would be delighted to have Eric help me again. Bill Burton More
by Bill Burton
Employees Worked With
Eric
April 11, 2017
Top of the line customer service. These folks go over and above to give you the best experience possible. From the IT department to service, and sales. I had the opportunity to meet wi These folks go over and above to give you the best experience possible. From the IT department to service, and sales. I had the opportunity to meet with Jim Taylor. After a few minutes I learned that Jim has the same customer service skills as the rest of the staff. I am a customer for life. More
by Jeff Alger
Employees Worked With
Randy, Cory, John and Ryan, Jim Taylor
November 18, 2016
eichie02@aol.com had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. More
by eichie02
Employees Worked With
Todd Litwin
